Summary
Overview
Work History
Education
Skills
Timeline
Generic

Garet Grant

Phoenix,AZ

Summary

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Lowes Home Improvment
Phoenix, Az
02.2024 - 10.2024
  • Promoted available products and services to customers during service, account management and order calls.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Provided accurate information about products and services to customers.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Developed strong relationships with customers by providing personalized assistance and support.

Plumbing Associate

Lowes Home Improvment
Phoenix, AZ
02.2024 - 10.2024
  • Cut diverse pipe sizes and lengths to prepare for installation.
  • Provided excellent customer service by responding quickly to customer inquiries regarding their plumbing needs.
  • Inspected installed systems using hydrostatic testing or pressure gauges.
  • Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
  • Operated a variety of machinery and tools safely and efficiently.

Education

Some College (No Degree) - Emergency Medicine

Maricopa Community Colleges, Phoenix College
Phoenix, AZ

Skills

  • Account updating
  • Complaint resolution
  • Scheduling
  • Empathy and patience
  • Adaptability and flexibility

Timeline

Customer Service Representative

Lowes Home Improvment
02.2024 - 10.2024

Plumbing Associate

Lowes Home Improvment
02.2024 - 10.2024

Some College (No Degree) - Emergency Medicine

Maricopa Community Colleges, Phoenix College
Garet Grant