Garet Skaggs
Waldron,IN
Summary
Dedicated Retail Service Specialist focused on giving every customer top-notch support for any request. Handles high-volume work with organized approach by staying on top of routine needs and special requests. Offers valuable administrative, customer relations, and sales abilities.
Customer-oriented Retail Shift Leader for high-traffic store with wide variety of Automobile products. Organized, nimble and present employee in fast-paced environment. Equitable manager of team member schedules, breaks, and sick time with balance between employee and company needs.
Overview
6
6
years of professional experience
Work History
Retail Service Specialist
Oreilly Auto Pats
08.2019 - Current
- Attended to customer complaints and processed product return or replacement requests.
- Unloaded delivery trucks and safely transported goods from stockroom to assigned floor.
- Processed customer payments, generated bills, and filled out warranty cards.
- Demonstrated product functions for customers to help evaluate possibilities.
- Coordinated efficient product deliveries to meet customers' demands.
- Assisted customers in making informed purchase choices and selecting products.
- Fulfilled customers' special requests for merchandise and delivery times.
- Provided expert guidance in operational organization, process execution and floor efficiency.
- Set clear goals for team members and assured accountability with positive reinforcement to change behaviors.
Logistics Associate
Harbor Freight
02.2023 - 04.2023
- Helped train new employees in safe practices and warehouse procedures.
- Operated equipment while observing standard safety procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Moved furniture and boxes using utility dolly and truck ramp.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Drove forklifts, pallet jacks and other equipment to move materials.
Education
Associate Degree - Information Technology
Purdue Global University
West Lafayette, IN08-2026
High School Diploma -
Shelbyville High School
Shelbyville, IN05-2021
Skills
- Excellent written and oral communication
- Adaptive learning
- Customer relations
- Store maintenance
- Sales proficiency
- Brand representation
- Telephone etiquette
- POS system operation
- Cash handling accuracy
- Customer service
References
Shauna Stevens 317-395-4822
James McAdams 302-290-0037
Amy Dillon 7655257234
Timeline
Logistics Associate
Harbor Freight
02.2023 - 04.2023
Retail Service Specialist
Oreilly Auto Pats
08.2019 - Current
Associate Degree - Information Technology
Purdue Global University
High School Diploma -
Shelbyville High School
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