Gareth Phillips
Houston
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
13
13
years of professional experience
Work History
Internet Sales Associate
Autonation Ford Katy
03.2023 - 08.2024
- Answer online customer inquiries in a timely manner.
- Maintained a 12.4% average closing rate of online customer inquiries.
- Maintained close customer relationships to ensure repeat business.
- Extensive knowledge of all Ford products.
Fine Dining Server
CARRABBA'S- THE ORIGINAL ON VOSS
10.2022 - Current
- Serve patrons with food and beverages in a positive and friendly manner
- Knowledge of all menu items and high-end wine and cocktails
- Provide impeccable service to all patrons throughout the dining experience.
Direct hire Consultant- Engineering
ADDISON GROUP
03.2020 - 10.2022
- Researched, identified, and reached out to passive candidates for possible job placement opportunities
- Guided possible candidates through the employment process from phone screening until the final interview
- Partnered with business clients to determine and understand their needs in order to locate candidates with the best fit
- Focusing in Supply Chain - Sourcing, Procurement, Purchasing, Inventory Management, Manufacturing, Demand or Supply Planning, Customer Service, Transportation, and Warehousing.
General Manager
TAD'S LOUISIANA COOKING
07.2016 - 03.2020
- Maximize sales and profits through effective cost controls
- Build sales and guest counts through team leadership and customer service
- Hired, trained, and coached 30+ crew members in customer service skills, food and beverage knowledge, and health and safety standards.
Fine Dining Server/ Floor Manager
3 Olives Italian Restaurant
06.2011 - 07.2016
- Maintained proficient knowledge of menu items and daily specials; assisted diners with meal and beverage match selection
- Consistently exceeded sales goals by effectively upselling
- Hosted group events of more than 70 people
- Maintain impeccable customer service to ensure guest satisfaction and dining experience
- 1 year of managerial experience and training.
Education
High School Diploma -
PARKVIEW BAPTIST HIGH SCHOOL
Houston, Texas01.2011
Skills
- Upselling strategies
- Demonstrating Vehicle Features
- Aftermarket products
- Goal Setting
Timeline
Internet Sales Associate
Autonation Ford Katy
03.2023 - 08.2024
Fine Dining Server
CARRABBA'S- THE ORIGINAL ON VOSS
10.2022 - Current
Direct hire Consultant- Engineering
ADDISON GROUP
03.2020 - 10.2022
General Manager
TAD'S LOUISIANA COOKING
07.2016 - 03.2020
Fine Dining Server/ Floor Manager
3 Olives Italian Restaurant
06.2011 - 07.2016
High School Diploma -
PARKVIEW BAPTIST HIGH SCHOOL
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