Garett Miyagawa
Kahului
Summary
Professional service leader with strong focus on team collaboration and achieving results. Skilled in problem-solving, customer relations, and process optimization. Adaptable to changing needs and reliable in delivering high-quality outcomes. Known for effective communication, conflict resolution, and driving continuous improvement initiatives.
Overview
22
22
years of professional experience
Work History
Service Manager
Service Rentals And Supplies
02.2003 - Current
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
- Enhanced team morale through regular recognition of exceptional performance and organizing team-building events.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and applied a GPS Telematics system to our rental fleet and company vehicles.
- Controlled resources and assets for department activities to comply with industry standards and government regulations
- Enhanced safety protocols for service operations, resulting in reduction in workplace accidents and ensuring compliance with regulatory standards.
- Passionate about learning and committed to continual improvement.
Education
GED -
Maui High School
Kahului, HISkills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Time management
- Service scheduling
- Service documentation
- Technical troubleshooting
Timeline
Service Manager
Service Rentals And Supplies
02.2003 - Current
GED -
Maui High School
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