Garett Miyagawa
Kahului
Summary
Professional service leader with strong focus on team collaboration and achieving results. Skilled in problem-solving, customer relations, and process optimization. Adaptable to changing needs and reliable in delivering high-quality outcomes. Known for effective communication, conflict resolution, and driving continuous improvement initiatives.
Overview
22
22
years of professional experience
Work History
Service Manager
Service Rentals And Supplies
Kahului, HI
02.2003 - Current
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
- Enhanced team morale through regular recognition of exceptional performance and organizing team-building events.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and applied a GPS Telematics system to our rental fleet and company vehicles.
- Controlled resources and assets for department activities to comply with industry standards and government regulations
- Enhanced safety protocols for service operations, resulting in reduction in workplace accidents and ensuring compliance with regulatory standards.
- Passionate about learning and committed to continual improvement.
Education
High School Diploma -
Maui High School
Kahului, HISkills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Time management
- Service scheduling
- Service documentation
- Technical troubleshooting
Timeline
Service Manager
Service Rentals And Supplies
02.2003 - Current
High School Diploma -
Maui High School