Gariana Grimsley
Fort Pierre,FL
Summary
Versatile professional with a background in education and customer service, notably at SLC Public Schools. Excelled in fostering patient engagement and streamlining admissions processes. Skilled in multitasking and cross-cultural communication, achieving high client satisfaction rates. Demonstrates strong problem-solving abilities and proficiency in document formatting, ensuring efficiency and effectiveness in diverse roles.
Overview
9
9
years of professional experience
Work History
Teacher
SLC Public Schools
07.2021 - 10.2024
- Shifted between formal and informal methods of teaching to keep students engaged.
- Fostered student curiosity and interest through creative hands-on activities.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Admissions Representative
Advantage Care Physicians
03.2018 - 07.2021
- Reviewed admissions applications to check eligibility for acceptance .
- Supported clients through admissions process by answering questions and assisting with forms.
- Explained admissions procedures and courses offered to potential clients.
- Scheduled 50-100 appointments to meet with clients face-to-face and discuss care plans.
Customer Service Representative
Proctor Financial Inc
01.2016 - 03.2018
- Responded to customer requests for products, services, and company information.
- Managed timely and effective replacement of damaged or missing products.
- Responded proactively and positively to rapid change.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
High School Diploma -
Lincoln Park Academy
Ft. Pierce, FLBachelor of Science - Health And Exercise Science
Bethune Cookman University
Daytona Beach, FL12-2019
Skills
- Small Group Instruction
- Student Engagement
- Classroom Instruction
- Group Instruction
- Knowledge of networking
- Student Recruitment
- Cross-cultural communication
- Survey Question Interpretation
- Knowledge of financial aid
- Problem-Solving
- Computer Skills
- Multitasking
- Time management abilities
- Scheduling
- Appointment Scheduling
- Inbound and Outbound Calling
- Problem-solving abilities
- Clerical Support
- Fast typing
- 56 wpm Typing Speed
- Document Typing and Formatting
- Technical Support
Timeline
Teacher
SLC Public Schools
07.2021 - 10.2024
Admissions Representative
Advantage Care Physicians
03.2018 - 07.2021
Customer Service Representative
Proctor Financial Inc
01.2016 - 03.2018
High School Diploma -
Lincoln Park Academy
Bachelor of Science - Health And Exercise Science
Bethune Cookman University
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