Garin Stone
Barrington
Summary
Dedicated service professional with experience in high-pressure settings. Skilled in communication, teamwork, and conflict resolution. Committed to enhancing customer experiences and ensuring smooth operations through adaptability and proactive problem-solving.
Overview
5
5
years of professional experience
Work History
Waitress
Spaghetti Lane
Barrington, RI
06.2023 - 08.2025
- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Memorized restaurant's wine stock (over 100 bottles) and appropriate entree pairings.
- Managed order processing efficiently, minimizing wait times and enhancing table turnover.
- Operated POS systems, processed cash and card payments accurately, and balanced cash drawers
- Coordinated with kitchen staff to ensure timely preparation, accuracy, and delivery of meals.
- Resolved customer concerns, de-escalated conflict, and adapted to last minute order changes professionally to ensure customer satisfaction
- Built rapport with regular guests and first-time customers to ensure return
- Made menu recommendations based on customer preferences
- Assisted in training new staff on menu items and service protocols to maintain quality standards.
- Managed multiple tables (7-10+ of guests of 2 or more) simultaneously and accurately
Retail Food Service Associate
Bagels Etc
Barrington, RI
08.2021 - 05.2024
- Prepared and served food items according to health and safety regulations and efficiently during peak hours
- Maintained cleanliness and organization of dining areas and kitchen spaces.
- Assisted in inventory management, ensuring stock levels met operational needs.
- Handled cash transactions and card systems with consistent accuracy
- Balanced multitasking and teamwork in a high-pressure, customer-facing role
- Built rapport with regular customers to enhance customer experience
Ice Cream Server
Daily Scoop
Barrington, RI
05.2020 - 09.2023
- Delivered friendly, efficient customer service in a fast-paced retail environment
- Scooped and served ice cream accurately while maintaining presentation standards
- Accurately and efficiently handled cash transactions
- Managed high-volume rushes while staying organized and positive
- Assisted customers with flavor recommendations and dietary requests
- Worked collaboratively with team members to ensure smooth daily operations
- Maintained cleanliness and organization of serving area, ensuring compliance with health and safety standards.
- Trained new staff on operational procedures, enhancing team efficiency and service quality.
Education
Bachelor of Science - Marketing
Wheaton College
Norton, MA05-2026
Skills
- Marketing & Business Skills
- Understanding of consumer behavior and customer decision-making
- Brand representation and consistent messaging in customer-facing roles
- Sales support and upselling through product knowledge and recommendations
- Audience-focused communication tailored to diverse customer needs Communication & Interpersonal Skills
- Clear, professional communication with customers, coworkers, and supervisors
- Strong verbal communication developed through high-volume service roles
- Relationship-building with repeat customers and team members
- Active listening and responsiveness to feedback Customer Experience & Service
- Delivering positive customer experiences in fast-paced environments
- Managing customer expectations and resolving concerns effectively
- Maintaining composure and professionalism under pressure
- Creating welcoming, inclusive spaces for diverse populations Time Management & Multitasking
- Prioritizing tasks during peak hours while maintaining accuracy
- Balancing multiple responsibilities simultaneously in high-volume settings
- Meeting deadlines and performance expectations in dynamic environments Teamwork & Leadership
- Collaborating effectively in team-based environments
- Supporting coworkers during high-traffic shifts
- Taking initiative to keep operations running smoothly
- Adapting quickly to new roles, procedures, and environments Analytical & Critical Thinking
- Applying critical analysis skills from Women & Gender Studies coursework
- Evaluating social, cultural, and ethical dimensions of media and marketing
- Problem-solving in real time to address customer needs and operational challenges Technical & Operational Skills
- POS systems and cash handling
- Order accuracy and attention to detail
- Food safety, cleanliness, and organizational standards
Timeline
Waitress
Spaghetti Lane
06.2023 - 08.2025
Retail Food Service Associate
Bagels Etc
08.2021 - 05.2024
Ice Cream Server
Daily Scoop
05.2020 - 09.2023
Bachelor of Science - Marketing
Wheaton College