Garla M. Pierre-Cadet
Hollywood,FL
Summary
I am a results-focused professional, well-versed in managing group dynamics and coordinating activities. Proven track record of enhancing team collaboration and ensuring smooth operations. Reliable and adaptable, skilled in communication and problem-solving.
Overview
6
6
years of professional experience
Work History
Group Coordinator
Nobu Eden Roc
Miami, Fl
12.2025 - Current
- Coordinated group reservations across two (2) properties, ensuring seamless guest experiences.
- Streamlined booking processes using Passkey, reservation management systems, to enhance operational efficiency.
- Developed relationships with clients to understand group needs and tailor solutions accordingly.
Group Coordinator
Margaritaville Hollywood Beach Resort
Hollywood, FL
04.2025 - 11.2025
- Manage the rooming aspect of group bookings, including contracts, room blocks, and modifications.
- Serve as the primary liaison for group rooming needs, managing updates and communications with accuracy and efficiency.
- Coordinate with reservations, front desk, and sales teams to deliver seamless group experiences.
- Handle changes, special requests, and billing details to maintain client satisfaction.
Reservation Agent
Margaritaville Hollywood Beach Resort
Hollywood, FL
10.2024 - 03.2025
- Created and managed guest reservations, including bookings, cancellations, and modifications.
- Delivered high-level customer service through active listening and tailored solutions.
- Assisted guests with inquiries about accommodations and amenities.
- Increased guest satisfaction by resolving issues promptly and professionally.
- Created and managed guest reservations, including bookings, cancellations, and modifications.
Flooring Specialist
The Home Depot
Davie, FL
01.2024 - 09.2024
- Supported customers with product recommendations and personalized service.
- Strengthened client relationships through consistent follow-up communication.
- Demonstrated adaptability by quickly mastering new software tools.
- Collaborated with management to develop promotional strategies and sales initiatives
- Handled customer inquiries and resolved concerns to ensure satisfaction
Head Cashier / Cashier
The Home Depot
Davie, FL
08.2023 - 09.2024
- Handled escalated customer concerns with professionalism and empathy.
- Supervised daily cash operations and managed cash register functions.
- Collaborated with cross-functional teams to maintain smooth daily operations.
- Trained and mentored new cashiers on company policies and procedures.
Medical Assistant
Dr. Stuart Boe Practice
Oakland Park, FL
08.2021 - 04.2023
- Greeted patients, and maintained accurate medical records.
- Assisted with administrative duties to ensure a smooth office flow.
- Assisted physicians with patient examinations and medical procedures.
- Managed patient scheduling and coordinated appointments efficiently.
Administrative Assistant
Lum's Plumbing & Install
Remote
07.2020 - 11.2020
- Handled scheduling, customer inquiries, and payroll documentation.
- Contributed to positive client relations and efficient daily operations.
- Managed scheduling for plumbing services and installations efficiently.
- Prepared and processed invoices for customer transactions accurately.
Hostess
Black Rock Bar & Grill
Fort Lauderdale, FL
12.2019 - 02.2020
- Greeted and seated guests, ensuring pleasant first impressions.
- Supported service staff to provide seamless guest experiences.
- Answered phones promptly to record and confirm reservations.
- Managed reservation system, optimizing guest flow during peak hours.
- Collaborated with servers to coordinate timely service for customers.
Education
Certificate - Business Specialist
Broward College
Davie, FL05-2021
Some College (No Degree) - Management Information Systems
Florida International University
Miami, FLHigh School Diploma -
Deerfield Beach High School
Deerfield Beach, FL05-2020
Skills
- Customer service and client relations
- Leadership and team coaching
- Problem solving & conflict resolution
- Administrative and organizational support
- Microsoft Office Suite and computer literacy
- Reservations and room block management
- Collaborative mindset
- Cross-functional coordination
- Meeting facilitation
Languages
English
Full Professional
French
Professional
Haitian Creole
Professional
Timeline
Group Coordinator
Nobu Eden Roc
12.2025 - Current
Group Coordinator
Margaritaville Hollywood Beach Resort
04.2025 - 11.2025
Reservation Agent
Margaritaville Hollywood Beach Resort
10.2024 - 03.2025
Flooring Specialist
The Home Depot
01.2024 - 09.2024
Head Cashier / Cashier
The Home Depot
08.2023 - 09.2024
Medical Assistant
Dr. Stuart Boe Practice
08.2021 - 04.2023
Administrative Assistant
Lum's Plumbing & Install
07.2020 - 11.2020
Hostess
Black Rock Bar & Grill
12.2019 - 02.2020
Some College (No Degree) - Management Information Systems
Florida International University
High School Diploma -
Deerfield Beach High School
Certificate - Business Specialist
Broward College