Garla M. Pierre-Cadet
Minnesota
Summary
Organized, adaptable, and people-focused professional recognized for problem-solving, leadership skills, strong organizational skills, and the ability to build positive client and team relationships.
Overview
6
6
years of professional experience
Work History
Group Coordinator
Margaritaville Hollywood Beach Resort
Hollywood, FL
05.2025 - Current
- Manage the rooming aspect of group bookings, including contracts, room blocks, and modifications.
- Serve as the primary liaison for group rooming needs, managing updates and communications with accuracy and efficiency.
- Coordinate with reservations, front desk, and sales teams to deliver seamless group experiences.
- Handle changes, special requests, and billing details to maintain client satisfaction.
Reservation Agent
Margaritaville Hollywood Beach Resort
Hollywood, FL
11.2024 - 04.2025
- Created and managed guest reservations, including bookings, cancellations, and modifications.
- Delivered high-level customer service through active listening and tailored solutions.
- Assisted guests with inquiries about accommodations and amenities.
- Increased guest satisfaction by resolving issues promptly and professionally.
- Created and managed guest reservations, including bookings, cancellations, and modifications.
Flooring Specialist
The Home Depot
Davie, FL
02.2024 - 10.2024
- Supported customers with product recommendations and personalized service.
- Strengthened client relationships through consistent follow-up communication.
- Demonstrated adaptability by quickly mastering new software tools.
- Collaborated with management to develop promotional strategies and sales initiatives
- Handled customer inquiries and resolved concerns to ensure satisfaction
Head Cashier / Cashier
The Home Depot
Davie, FL
09.2023 - 10.2024
- Handled escalated customer concerns with professionalism and empathy.
- Supervised daily cash operations and managed cash register functions.
- Collaborated with cross-functional teams to maintain smooth daily operations.
- Trained and mentored new cashiers on company policies and procedures.
Medical Assistant
Dr. Stuart Boe Practice
Oakland Park, FL
09.2021 - 05.2023
- Greeted patients, and maintained accurate medical records.
- Assisted with administrative duties to ensure a smooth office flow.
- Assisted physicians with patient examinations and medical procedures.
- Managed patient scheduling and coordinated appointments efficiently.
Administrative Assistant
Lum's Plumbing & Install
Remote
08.2020 - 12.2020
- Handled scheduling, customer inquiries, and payroll documentation.
- Contributed to positive client relations and efficient daily operations.
- Managed scheduling for plumbing services and installations efficiently.
- Prepared and processed invoices for customer transactions accurately.
Hostess
Black Rock Bar & Grill
Fort Lauderdale, FL
01.2020 - 03.2020
- Greeted and seated guests, ensuring pleasant first impressions.
- Supported service staff to provide seamless guest experiences.
- Answered phones promptly to record and confirm reservations.
- Managed reservation system, optimizing guest flow during peak hours.
- Collaborated with servers to coordinate timely service for customers.
Education
Certificate - Business Specialist
Broward College
Davie, FL05.2021
High School Diploma -
Deerfield Beach High School
Deerfield Beach, FL05.2020
Some College (No Degree) - Management Information Systems
Florida International University
Miami, FLSkills
- Customer service and client relations
- Reservations and room block management
- Leadership and team coaching
- Problem solving & conflict resolution
- Administrative and organizational support
- Microsoft Office Suite and computer literacy
Languages
- English (Fluent)
- French (Fluent)
- Haitian Creole (Fluent)
Languages
English
Professional
French
Professional
Haitian Creole
Professional
Timeline
Group Coordinator
Margaritaville Hollywood Beach Resort
05.2025 - Current
Reservation Agent
Margaritaville Hollywood Beach Resort
11.2024 - 04.2025
Flooring Specialist
The Home Depot
02.2024 - 10.2024
Head Cashier / Cashier
The Home Depot
09.2023 - 10.2024
Medical Assistant
Dr. Stuart Boe Practice
09.2021 - 05.2023
Administrative Assistant
Lum's Plumbing & Install
08.2020 - 12.2020
Hostess
Black Rock Bar & Grill
01.2020 - 03.2020
Certificate - Business Specialist
Broward College
High School Diploma -
Deerfield Beach High School
Some College (No Degree) - Management Information Systems
Florida International University
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