Garnetta Wilson
Las Vegas,NV
Summary
Highly motivated customer service professional experienced in taking on new challenges. Strong problem solving skills, adaptability, and exceptional communicator. Adept at working effectively unsupervised and quickly mastering new software.
Overview
26
26
years of professional experience
Work History
Banking Specialist
Sitel
Las Vegas, NV
08.2023 - 12.2023
- Opened customer accounts by recording account information into job-related software.
- Informed customers about new products or services available through the bank.
- Received telephone calls from customers regarding their accounts or services provided by the bank.
- Checked customers' identification when necessary in compliance with anti-money laundering regulations.
Numerator
US Census Bureau
Las Vegas, NV
03.2020 - 09.2020
- Adhered to established policies and procedures when conducting interviews with residents.
- Conducted door-to-door surveys to collect data from households and individuals.
- Explained survey objectives and procedures to interviewees, interpreting survey questions to help with comprehension.
Correctional Sergeant
Indianapolis Correctional Fac
Indianapolis, IN
09.1997 - 07.2016
- Inspected conditions of locks, window bars and doors at correctional facilities to verify security and prevent escapes.
- Coordinated investigations into criminal activities committed by inmates or staff members.
- Facilitated communication between inmates, family members, attorneys and other external parties.
- Prepared written evaluations of subordinate officers' performance on a periodic basis.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
Education
Associate of Science - Medical Insurance Coding
IvyTech State
Muncie, IN06-2009
Associate of Applied Science - Emergency Medical Tech
IvyTech State
Muncie IN01-2008
Some College (No Degree) - Accounting And Business Management
IvyTech State
Muncie, INTimeline
Banking Specialist
Sitel
08.2023 - 12.2023
Numerator
US Census Bureau
03.2020 - 09.2020
Correctional Sergeant
Indianapolis Correctional Fac
09.1997 - 07.2016
Associate of Science - Medical Insurance Coding
IvyTech State
Associate of Applied Science - Emergency Medical Tech
IvyTech State
Some College (No Degree) - Accounting And Business Management
IvyTech State
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