Garon Eddins

• Manage a portfolio of strategic accounts generating up to $1.5 million in annual revenue, driving growth through business development, account retention, and targeted sales strategies.
• Identify, develop, and close new business opportunities while expanding existing customer relationships through consultative selling and performance-based account management.
• Serve as a Team Lead for the Houston sales organization, conducting field ride-alongs, coaching sales professionals, and providing mentorship on sales execution, pricing strategy, prospecting, and customer retention.
• Partner with regional sales leadership to recruit and interview prospective sales representatives, contributing to talent acquisition and team development initiatives.
• Collaborate with Sales, Operations, and Executive Leadership teams to identify market opportunities, address operational challenges, and drive continuous improvement efforts.
• Analyze key performance indicators (KPIs), pipeline activity, and market trends to develop strategies that improve revenue growth, customer acquisition, and profitability.
• Negotiate pricing agreements and transportation solutions that balance customer needs with revenue optimization, yield improvement, and operating ratio objectives.
• Leverage internal and external lead generation resources to expand market share, strengthen customer relationships, and maximize long-term account performance.
• Facilitate sales training and onboarding efforts, supporting the professional development of both new and experienced sales representatives across the Houston market.

July 2006 – July 2007

• Directed daily warehouse and logistics operations, ensuring efficient product flow, inventory management, and on-time delivery performance.
• Managed recruiting, hiring, onboarding, and workforce development for warehouse associates, fostering a high-performing operations team.
• Oversaw employee scheduling, workload distribution, and resource allocation to enhance operational efficiency and achieve production objectives.
• Implemented process improvements within shipping and transportation operations, optimizing staging procedures and load planning to improve throughput and reduce delays.
• Collaborated with transportation partners and internal stakeholders to ensure products were shipped accurately and delivered on time to customers.
• Led, coached, and evaluated warehouse personnel through performance reviews, development plans, and ongoing training initiatives to improve productivity and employee engagement.
• Developed and mentored team members, driving improvements in productivity, accountability, safety, and overall operational performance.
• Identified opportunities for cost reduction and workflow improvement through continuous process improvement initiatives.

• Progressed through multiple operational leadership roles, including Driver, Dispatcher, and Dock Supervisor, gaining comprehensive experience across transportation, logistics, and terminal operations.
• Supervised dock operations and led warehouse personnel to ensure efficient freight movement, on-time load execution, and adherence to service standards.
• Directed trailer loading, freight distribution, and breakout assignments to optimize workflow efficiency and meet service commitments.
• Ensured outbound over-the-road shipments were loaded accurately, safely, and in compliance with company and transportation regulations.
• Coordinated workforce scheduling, labor allocation, and daily operational priorities to maximize productivity and control operating costs.
• Collaborated with dispatch and operations teams to ensure accurate load planning, route execution, and customer service performance.
• Implemented and enforced safety programs and operating procedures, promoting a culture of workplace safety and regulatory compliance.
• Managed employee performance through coaching, quarterly evaluations, and ongoing development initiatives in partnership with senior management.
• Planned and executed delivery routes while providing exceptional customer service across multiple service areas.

• Honorably Discharged Veteran, serving in the United States Navy aboard the USS Cushing DD 985 from 1993- to 1995