Garrett Biby
Moorhead,MN
Summary
Dedicated sales associate with proven skills in customer service, problem-solving, and teamwork. Committed to enhancing shopping experiences and fostering customer loyalty through effective communication and reliability.
Overview
4
4
years of professional experience
Work History
Sales Associate
Cashwise
06.2022 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained store appearance by organizing merchandise and restocking shelves as needed.
- Collaborated with team members to achieve sales goals and improve customer service standards.
- Trained new associates on operational procedures and customer service best practices to ensure consistency.
- Resolved customer complaints promptly, fostering loyalty through effective communication and problem-solving skills.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Electrical Technology (Electrician)
Minnesota State Community And Technical College
Moorhead06-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Goal oriented
Timeline
Sales Associate
Cashwise
06.2022 - Current
Electrical Technology (Electrician)
Minnesota State Community And Technical College