Garrett Blaylock
Windermere,Florida
Summary
Responsible Shift Manager with 3 years of hands-on experience supervising employees and overseeing day-to-day operations. Polished in handling customer complaints, conducting inventory and planning and setting up displays and promotional banners.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
01.2020 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues while offering thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Responded to and resolved customer questions and concerns.
- Managed payroll, scheduling, ordering and other back-of-house tasks to drive operations and maximize sales and profitability.
Brand Representative
Abercrombie & Fitch
03.2017 - 05.2019
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Communicated product value, quality, and style to educate and entice potential customers.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Worked with team to achieve sales goals for products.
- Maintained knowledge of current promotions and product features.
- Developed and executed promotional campaigns to drive brand awareness and sales.
Education
No Degree - Business Administration And Management
Arizona State University
Tempe, AZ06.2026
High School Diploma -
Ringgold High School
Ringgold, GA05.2019
Skills
- Business Administration
- Cash Handling Expertise
- Financial Management
- Revenue Quotas
- Business Planning
- Conflict Resolution Techniques
- Hiring and Training
- Operations Management
- Guest Satisfaction
- Annual Performance Reviews
Accomplishments
- Supervised team of 35 staff members.
- Achieved higher metrics than every store in the district, by working with results using accuracy and efficiency.
- Resolved product issue through consumer testing.
Certification
- Food safety Certification
- Barista Trainer
Languages
English
Native or Bilingual
Timeline
Shift Supervisor
Starbucks
01.2020 - Current
Brand Representative
Abercrombie & Fitch
03.2017 - 05.2019
No Degree - Business Administration And Management
Arizona State University
High School Diploma -
Ringgold High School
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