Garrett Clemenson
Granger,IA
Summary
Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems. United Sates Army disabled veteran.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Claims Adjuster
Custard Insurance Adjusters Inc.
Granger , IA
06.2022 - Current
- Visited customer locations to evaluate damage and provided cost estimates for remediation.
- Identified suspicious losses and contacted manager for investigative assistance.
- Researched claims and incident information to deliver solutions and resolve problems.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Negotiated settlements and agreements to resolve disputes.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
Manager of Operations
Specialty Leather Productions Inc.
Boone , IA
07.2021 - 03.2022
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Human Resources Director
Trader PhD Agriculture Marketing
Wes Des Moines , IA
06.2020 - 06.2021
- Developed incentive program for hiring of and retaining of employees.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Structured compensation and benefits according to market conditions and budget demands.
- Directed hiring and onboarding programs for new employees.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Created user-friendly employee handbook that was much easier to update and maintain than prior manual.
Administrative Assistant
Trader PhD Agriculture Marketing
West Des Moines , I
01.2020 - 06.2020
- Managed department budgets and generated financial reports for management review.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Assisted development and implementation of new administrative procedures.
- Developed strategies to streamline and improve office procedures.
Education
Bachelor of Science - Business Management
Grand View University
Des Moines, IA05.2024
Associate of Applied Science - Paralegal Studies
Des Moines Area Community College
Ankeny, IA05.2020
Skills
- Medical Terminology
- Microsoft Word
- Claims File Management Processes
- Complex Problem-Solving
- Damage Investigation
- Claims Negotiation
- Advanced Computer Skills
- Interviewing Techniques
- Records Preparation
- Property Claims
- Report Writing
- Database Management
Certification
- Property and Casualty Insurance Producer License # 20355826 - Expiration Date: 09/30/2025
Timeline
Claims Adjuster
Custard Insurance Adjusters Inc.
06.2022 - Current
Manager of Operations
Specialty Leather Productions Inc.
07.2021 - 03.2022
Human Resources Director
Trader PhD Agriculture Marketing
06.2020 - 06.2021
Administrative Assistant
Trader PhD Agriculture Marketing
01.2020 - 06.2020
Bachelor of Science - Business Management
Grand View University
Associate of Applied Science - Paralegal Studies
Des Moines Area Community College
- Property and Casualty Insurance Producer License # 20355826 - Expiration Date: 09/30/2025
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