Garrett Craig
Olympia,WA
Summary
Motivated and adaptable IT professional with a technical degree and a proven track record of success across diverse industries. Known for strong problem-solving and critical thinking skills, with a solid foundation in IT services and a client-first mindset. Experienced in navigating fast-paced, customer-facing environments, bringing a consultative approach to identifying needs, and delivering effective solutions. Eager to leverage transferable skills and technical knowledge to add value as an entry-level IT consultant. Recognized for reliability, adaptability, and a strong commitment to continuous learning and professional growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Personal Trainer
Anytime Fitness
DuPont, Washington
03.2025 - Current
- Assisted the manager in troubleshooting and maintaining of IT equipment and supplies.
- Designed personalized fitness programs for diverse client needs.
- Conducted individual and group training sessions in a supportive environment.
Area Manager
Amazon
Troutdale, Oregon
07.2024 - 11.2024
- Coordinated team schedules to optimize productivity and workflow efficiency.
- Assisted in resolving customer inquiries and issues promptly.
- Implemented process improvements to enhance operational effectiveness.
Student Manager
Einsteins Bros Bagels
Pullman, Washington
08.2021 - 12.2023
- Supervised daily operations to ensure efficient workflow in fast-paced environment.
- Trained new staff on customer service standards and operational procedures.
- Resolved customer complaints promptly to enhance overall satisfaction.
Education
Bachelor of Arts - Digital Technology And Culture
Washington State University
Pullman, WA05-2024
Skills
- Windows 10 configuration, installation, and troubleshooting
- Microsoft 365 experience
- Adobe Suite experience
- Exceptional customer service and customer relationship management
- Written and oral communication
- Diversity, equity, and inclusion
- Audio visual/video conferencing
- Ability to prioritize and execute tasks effectively
- Work seamlessly in teams to meet deadlines
- Critical thinking
- Attention to detail
- Solutions-based mindset
Certification
- Google IT Support Certificate (In progress)
- NASM Certified Personal Trainer
- CPR/AED/First-Aid Certified
References
References available upon request.
Timeline
Certified Personal Trainer
Anytime Fitness
03.2025 - Current
Area Manager
Amazon
07.2024 - 11.2024
Student Manager
Einsteins Bros Bagels
08.2021 - 12.2023
Bachelor of Arts - Digital Technology And Culture
Washington State University
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