Summary
Overview
Work History
Education
Timeline
Skills
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Garrett Dean

Senior Software Implementation Specialist And Project Manager
Orem,UTAH

Summary

Experienced Software Trainer with over 8 years of experience in Implementing Fishbowl Inventory in a large range of businesses. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work History

Senior Software Implementation Specialist

Fishbowl Solutions
Orem, UT
01.2014 - Current
  • Participated in system development life cycle from requirements analysis through system implementation.
  • Managed and monitored installed systems for highest level of availability.
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
  • Defined enterprise processes and best practices and tailored enterprise processes for applications.

Education

Bachelor of Science - Business And Medicine

Columbus State Community College
Columbus, OH
01.2007 - 05.2010

Timeline

Senior Software Implementation Specialist

Fishbowl Solutions
01.2014 - Current

Bachelor of Science - Business And Medicine

Columbus State Community College
01.2007 - 05.2010

Skills

Remote IT Implementation

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Garrett DeanSenior Software Implementation Specialist And Project Manager