Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

GARRETT DOMKE

Farmington,MI

Summary

Dynamic and experienced leader and business professional with a proven record of generating and building relationships, managing projects from concept to completion, and coaching individuals to success. Skilled in Leadership, data analytics, critical/analytical thinking, interpersonal communication, problem solving, and project management.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Underwriter II

United Wholesale Mortgage
Pontiac, MI
08.2024 - Current
  • Ensured all underwriting activities complied with company policies and external regulations through extensive risk analysis.
  • Reviewed and evaluated loan applications to assess creditworthiness, risk, and eligibility for approval in accordance with investor and government guidelines.
  • Conducted accurate and thorough risk selection and analysis, with proper classification of uploaded documents for review.
  • Managed workload to ensure timely and accurate processing of loan applications.
  • Participated in regular training sessions regarding updates in relevant laws or regulations.
  • Developed and maintained relationships with external partners, including insurance agents and appraisers.

Team Leader- (Tax & Escrow Operations)

Rocket Mortgage
Detroit, USA
04.2021 - 04.2024
  • Worked with Senior Leadership to develop and implement a strategic plan for Team workflow to achieve overall goals and objective key results
  • Managed projects with different stakeholders & IT resources to create, test and implement user interface enhancements through user acceptance testing
  • Coached 12 direct reports and 32 total individuals to guide and build higher performance metrics regularly, identifying improvement opportunities and leading by recognizing exemplary contributions
  • Organized data management systems for easy access to vital information required for daily operations
  • Maintained up to date knowledge of team process as it relates to changing investor and regulatory guidelines for 10-15 essential team procedures

Team Captain - (Tax & Escrow Operations)

Quicken Loans
Detroit, USA
10.2019 - 04.2021
  • Conducted monthly audits for internal and Consumer Financial Protection Bureau audits ranging from individual loan level to thousands of identified loan populations and millions of dollars in payments
  • Monitored 10-12 individual performance metrics regularly
  • Conducted 5-7 daily loan level data transactions ranging from thousands to hundreds of thousands of loans
  • Increased overall productivity by streamlining workflow processes and delegating tasks appropriately
  • Enhanced team performance by implementing effective communication and collaboration strategies

Team Captain - (HOI & Escrow Operations)

Quicken Loans
Detroit, USA
04.2019 - 10.2019
  • Monitored thousands of incoming documents and home owners insurance claims from third parties/vendors resulting in millions of dollars in repairs
  • Coached 6-8 direct reports to guide and build higher performance metrics regularly, identifying improvement opportunities and leading by recognizing exemplary contributions
  • Enhanced team performance by implementing effective communication and collaboration strategies

Tax Payment Senior - (Tax & Escrow Operations)

Quicken Loans
Detroit, USA
04.2017 - 04.2019
  • Conducted bi-weekly and quarterly internal /Consumer Financial Protection Bureau audits consisting of millions of escrow accounts and hundreds of millions of dollars in transactions
  • Conducted 10-20 daily loan boarding transactions consisting of thousands of loans and hundreds of thousands of rows of data to ensure overall loan boarding data integrity and accuracy
  • Developed and maintained relationships with customers, lenders and other third parties
  • Ensured accuracy of thousands of manual escrow transactions, processed deposits and mailed out forms and preliminary reports

Tax Payment Specialist - (Tax & Escrow Operations)

Quicken Loans
Detroit, USA
04.2015 - 04.2017
  • Audited hundred of thousands of escrow and non-escrow accounts to ensure timely and accurate payments amounting in hundreds of millions of dollars of transactions
  • Evaluated and recommended improvements to current payment systems, leading to increased efficiency and reduced processing times
  • Contributed to business growth by analyzing data, identifying patterns, and offering insights into potential areas of expansion or adjustment

Education

BBA -

Eastern Michigan University
Ypsilanti, MI
01.2014

Associate of Applied Science - Marketing Research

Schoolcraft College
Livonia, MI
01.2012

Skills

  • Leadership
  • Data Analytics
  • SQL
  • Power BI
  • Tableau
  • Risk Management
  • Project Management
  • UI/UAT Testing
  • Data Visualization
  • Forecasting
  • Quality Control
  • Business/Vendor Relations
  • Managing risk
  • Underwriting guidelines
  • Caseload management
  • Client relationship building
  • CRM software proficiency

Certification

Global Leadership Development, Rocket, 2023-24

Timeline

Underwriter II

United Wholesale Mortgage
08.2024 - Current

Team Leader- (Tax & Escrow Operations)

Rocket Mortgage
04.2021 - 04.2024

Team Captain - (Tax & Escrow Operations)

Quicken Loans
10.2019 - 04.2021

Team Captain - (HOI & Escrow Operations)

Quicken Loans
04.2019 - 10.2019

Tax Payment Senior - (Tax & Escrow Operations)

Quicken Loans
04.2017 - 04.2019

Tax Payment Specialist - (Tax & Escrow Operations)

Quicken Loans
04.2015 - 04.2017

BBA -

Eastern Michigan University

Associate of Applied Science - Marketing Research

Schoolcraft College

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GARRETT DOMKE