Garrett Fisher
Vinton,VA
Summary
Dynamic Package Car Supervisor at UPS with a proven track record in staff management and strategic planning. Enhanced operational efficiency through targeted training and process improvements, resulting in increased team productivity. Committed to safety protocols and exceptional customer service, fostering a culture of excellence and continuous improvement.
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
6
6
years of professional experience
Work History
Package Car Supervisor
UPS
04.2023 - Current
- Supervised daily operations to ensure efficient package processing and timely deliveries.
- procedures and safety protocols.
- Coordinated staffing schedules to optimize resource allocation during peak delivery periods.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Generated reports detailing findings and recommendations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained database systems to track and analyze operational data.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Monitored up to 80 drivers on any given day and dispatched them to others in need of assistance
Package Handler Supervisor
UPS
09.2019 - 04.2023
- Oversaw daily operations to ensure efficient package sorting and delivery processes.
- Trained and mentored new staff on safety protocols and operational procedures.
- Implemented process improvements to enhance workflow efficiency and reduce delays.
- Monitored team performance, providing feedback to maintain high productivity standards.
- I supervised numerous roles such as the unload, Sort isle, Smalls sort, Loading belts, as well as a member of the training team for both employees and new supervisors.
- Coordinated with management to optimize staffing levels based on peak demand periods.
- Ensured compliance with safety regulations through regular audits and training sessions.
- Analyzed operational data to identify areas for improvement and drive strategic changes.
- Enhanced team efficiency by implementing streamlined package sorting and handling processes.
Education
High School Diploma -
Salem High School
Salem, VASkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Complex Problem-solving
- Strategic planning
- Inventory control
- Staff development
- Team building
- Schedule development
- Public speaking
- Priority management
- Conflict resolution
- Data analytics
- Verbal and written communication
- Safety protocols
- Coaching and mentoring
- Documentation and reporting
- Risk management
- Performance management
- Problem-solving
- Multitasking Abilities
- Time management
- Excellent communication
- Professionalism
- Reliability
- Audit reporting
- Goal setting
- Problem-solving abilities
- Time management abilities
Timeline
Package Car Supervisor
UPS
04.2023 - Current
Package Handler Supervisor
UPS
09.2019 - 04.2023
High School Diploma -
Salem High School