Garrett Hodges
Fort Worth
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Service Manager
Olive Garden - Darden Restaurants
04.2022 - Current
- Getting results through others while leading a team towards accomplishing goals and hitting the KPIs
- Guest interaction and problem solving with a guest wins mentality is prominent in daily operations
Service Professional
Olive Garden
- Checking on guests while providing aid to the managers and other workers
Certified Trainer
Olive Garden
- Preparing the new hires and setting them up for a bright future
Bartender
Olive Garden
- Making drinks quickly and efficiently while taking care of guests at the bar top and your section
Server/Togo Specialist
Olive Garden
- Providing the guests with attentive service and making sure they get value for their money
Education
Associates -
NCTC
Flower Mound, TXBachelor's - Consumer Experience Management
UNT
Denton, TX05.2025
Skills
- Guest relations
- KPI management
- Conflict resolution
- Adaptability
- Effective communication
- Time management
Community Service
One of the charities that I help support is The Art of Living which takes youth in the homeless communities and provides them with meals and arts/crafts to help the time go by faster.
Certification
Google Project Management Certification
Google Digital Marketing and E-commerce Certification
Timeline
Service Manager
Olive Garden - Darden Restaurants
04.2022 - Current
Bachelor's - Consumer Experience Management
UNT
Service Professional
Olive Garden
Certified Trainer
Olive Garden
Bartender
Olive Garden
Server/Togo Specialist
Olive Garden
Associates -
NCTC
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