Garrett Holland
Big Lake,MN
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Coborn's Superstore. Skilled in money handling and fostering team motivation, I excel in leveraging MS Office and Google Drive to improve performance by over 30%. Expert in customer relations, I prioritize efficiency and results. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Coborn's Superstore
04.2018 - 08.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Dishwasher
Perkins Family Restaurant
03.2013 - 03.2019
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Stepped into additional roles during busy times to boost coverage of important stations.
Receiver
Barnes & Noble
09.2018 - 01.2019
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Kept work areas clean, safe, and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Managed inventory levels effectively through accurate data entry and record-keeping practices.
- Restocked products and rotated items according to standard procedures.
- Placed, tagged, and secured merchandise in diverse designated areas.
Education
Associate of Science - Data Management Technology
Anoka Technical College
Anoka, MN05.2018
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Google Drive
- Performance Tracking and Evaluation
- MS Office
- Multitasking
- Time Management
- Computer Skills
Timeline
Receiver
Barnes & Noble
09.2018 - 01.2019
Assistant Manager
Coborn's Superstore
04.2018 - 08.2024
Dishwasher
Perkins Family Restaurant
03.2013 - 03.2019
Associate of Science - Data Management Technology
Anoka Technical College
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