Garrett Zaleski
Marquette
Summary
Dynamic and detail-oriented professional with extensive experience as a 911 Emergency Dispatcher for the Michigan State Police. Proven ability in prioritization and critical thinking, ensuring timely responses during emergencies. Skilled in information gathering and stress tolerance, enhancing operational efficiency and safety in high-pressure environments.
Overview
7
7
years of professional experience
Work History
911 Emergency Dispatcher
Michigan State Police
08.2023 - Current
- Monitored emergency calls and prioritized dispatching based on urgency and location.
- Operated multiple communication systems to relay information to law enforcement and emergency responders.
- Maintained accurate records of calls, responses, and incidents in compliance with state regulations.
- Coordinated with various agencies to ensure timely response during emergencies and critical incidents.
Correctional Sergeant
Michigan Department of Corrections
07.2019 - 08.2023
- Supervised daily operations to ensure compliance with safety regulations and facility policies.
- Trained and mentored junior staff on effective communication and conflict resolution techniques.
- Conducted routine inspections to identify security breaches and maintain safety standards.
- Developed and implemented strategies to enhance inmate rehabilitation programs within the facility.
- Coordinated with medical and mental health teams to address inmate needs effectively.
- Conducted thorough investigations into allegations of misconduct or rule violations, resulting in fair disciplinary actions when necessary.
Patriot Fire Control Enhanced Operator
US Army
04.2018 - 05.2019
- Operated Patriot fire control systems to ensure precision targeting and effective mission support.
- Conducted routine maintenance on fire control equipment, enhancing operational readiness and reliability.
- Analyzed data from fire control systems to improve targeting accuracy and reduce response times.
- Collaborated with team members to execute training exercises, fostering skill development and teamwork.
Education
Superior Central High School
Eben MiNo Degree - Criminal Justice
Eastern Gateway Community College
Steubenville, OHSkills
- Patience and tolerance
- Memory retention
- Prioritization
- Typing speed
- Situational awareness
- Information gathering
- Critical thinking
- Problem-solving
- Geographical expertise
- Computer skills
- Information intake
- Stress tolerance
- Active listening
Timeline
911 Emergency Dispatcher
Michigan State Police
08.2023 - Current
Correctional Sergeant
Michigan Department of Corrections
07.2019 - 08.2023
Patriot Fire Control Enhanced Operator
US Army
04.2018 - 05.2019
Superior Central High School
No Degree - Criminal Justice
Eastern Gateway Community College
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