Garrett Jensen
Hanoverton,OH
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
19
19
years of professional experience
Work History
Project Representative
The Thrasher Group
Canton, OH
04.2024 - Current
- Increased overall productivity by creating a positive work environment that encouraged open communication among team members.
- Strengthened relationships with clients by providing exceptional service and understanding their unique needs.
- Achieved successful project completion by effectively managing resources and meeting deadlines.
- Consistently met or exceeded project objectives with diligent tracking of milestones, deliverables, timelines, and budgets throughout the entire lifecycle of each assignment undertaken.
- Enhanced project efficiency by conducting materials testing and analysis on construction sites.
- Maintained and assisted in calibration of materials testing equipment.
- Enhanced product quality by implementing advanced materials testing and analysis techniques.
- Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
- Evaluated materials testing results to ensure compliance with established quality control standards, maintaining structural integrity throughout construction processes.
- Conducted comprehensive materials testing, resulting in optimized product performance.
- Maintained up-to-date knowledge of industry standards, codes, and regulations to ensure compliance in all aspects of materials testing.
- Gathered and organized material samples to use in third-party testing, evaluated results and reported on findings to optimize materials choices.
- Conducted regular reviews of course materials ensuring content remained relevant to current industry trends.
- Demonstrated commitment to quality assurance by following established guidelines for testing coated materials and reporting any discrepancies.
- Demonstrated exceptional attention to detail while preparing samples, slides, or other materials for testing purposes.
Custodian
The Jensen Cleaning Company
Salem, OH
01.2011 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Checked in and stocked inventory throughout facility.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Managed pest control efforts within the facility by identifying problem areas and implementing appropriate solutions.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Reported vandalism or other damage to property to supervisor.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Kept building spaces premises clean inside and outside.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Reported damages and hazardous conditions to management for further action.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Gained strong leadership skills by managing projects from start to finish.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Sales Associate
The Home Depot
Salem Oh
03.2017 - 10.2017
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Developed strong rapport with customers and created positive impression of business.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Built relationships with customers to encourage repeat business.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Used in-store system to locate inventory and place special orders for customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Mover
Buckeye Moving Company
Hanoverton, OH
06.2016 - 03.2017
- Prevented load shifting or damage by using bracing and strapping techniques.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Collaborated with other movers to establish priorities during complex moves involving multiple locations or large quantities of items.
- Provided physical assistance during heavy lifting tasks as needed, minimizing risk of injury for both employees and clients'' possessions.
Concessions Worker
Camelot Concessions and Shaker Kitchen
Salem, OH
06.2006 - 09.2016
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Maintained clean, organized workspace according to operational standards.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Collaborated with team members to ensure smooth operations during high-traffic events.
- Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
- Worked with team to provide stellar service during busy periods and meet customer demands.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Monitored inventory and notified management of deficiencies or shortages.
- Fostered a welcoming atmosphere through consistent professionalism, courtesy, and attentiveness towards all guests.
- Ensured compliance with health and safety regulations through regular cleaning and sanitization tasks.
- Demonstrated versatility by performing various roles within the concessions team as needed, such as cashier or food preparer.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Responded to customer complaints to help resolve issues.
- Demonstrated knowledge of food safety and sanitation standards for compliance with regulations.
- Resolved customer complaints promptly, demonstrating empathy and commitment to their satisfaction.
- Streamlined the ordering process for faster transactions and shorter wait times for customers.
- Assisted in training new employees, sharing product knowledge and best practices for excellent customer service.
- Reduced food waste by closely monitoring inventory levels and properly storing perishable items.
- Used cash register to tender change and process cash and credit card payments.
- Maintained high standards of customer service in high-volume, fast-paced operations.
- Cooked and packaged large batches of food prepared to order or kept hot until needed.
- Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.
- Created custom orders based on customer dietary preferences and dietary restrictions.
Education
High School Diploma -
United Local High School
Hanoverton, OH05.2015
Skills
- Biohazard Disposal
- Client Communication
- Basic Repairs
- Work Order Interpretation
- Heavy Lifting
- Conscientious and Detail-Oriented
- Customer service-focused
- Sweeping and Mopping
- Cleaning and sanitizing
- OSHA Compliance
- Trash Collection
- Strong Work Ethic
- Work independently
- Team Collaboration
- Operating Heavy Machinery
Timeline
Project Representative
The Thrasher Group
04.2024 - Current
Sales Associate
The Home Depot
03.2017 - 10.2017
Mover
Buckeye Moving Company
06.2016 - 03.2017
Custodian
The Jensen Cleaning Company
01.2011 - Current
Concessions Worker
Camelot Concessions and Shaker Kitchen
06.2006 - 09.2016
High School Diploma -
United Local High School