Garrett Kneisel
Edmond,OK
Summary
Hospitable Assistant Front of House Manager leverages interpersonal and communication skills to lead, influence and encourage staff and deliver outstanding experiences for guests. Advocates sound financial and business decision-making and demonstrates honesty and integrity by action. Performs well under pressure and thrives in fast paced high-volume environments.
Overview
7
7
years of professional experience
Work History
Front of House Manager
The Meatery
06.2023 - 08.2024
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
Server
Bare Pines
12.2022 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Server
Wilsons Country Grill
04.2020 - 12.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Cashier
Walmart
10.2017 - 04.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Woodward High School
Woodward, OK05.2019
Skills
- Staff Management
- Guest Relations
- Training and coaching
- Food Safety Compliance
- POS system operations
- Employee Scheduling
Timeline
Front of House Manager
The Meatery
06.2023 - 08.2024
Server
Bare Pines
12.2022 - 06.2023
Server
Wilsons Country Grill
04.2020 - 12.2022
Cashier
Walmart
10.2017 - 04.2020
High School Diploma -
Woodward High School
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