I have experience with managing shifts in a fast paced environment. I keep operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
3
3
years of professional experience
Work History
Shift Manager
Chipotle
Columbus, OH
09.2021 - Current
Trained and mentored new employees to maximize team performance.
Supervised employees and oversaw quality compliance with company standards for food and services.
Kept employees operating productively and working on task to meet business and customer needs.
Ordered delivery trucks based on the forecasted sales projections.
Watched labor and sales to ensure that the shift was not overstaffed.
Club Security
Short North Food Hall
Columbus, OH
03.2019 - 07.2020
Ensured patrons were having a good time.
Helped patrons with any problems they had within the bar.
Front Line and Prep
Panera Bread
Columbus, OH
01.2019 - 06.2019
Helped customers complete purchases, locate items and join reward programs.
Determined customer requirements and suggested ideal product offerings to meet needs and boost revenue.
Processed credit card, EBT, and gift certificate payments with electronic computer system.
Painter
Madison County Painting
London, OH
05.2018 - 01.2019
Painted surfaces using brushes, spray guns and paint rollers.
Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.
Operated power sprayers and hand tools to prepare and paint large areas.
Prepared trim, walls and ceilings for painting by cleaning, smoothing and priming.
Education
Bachelor of Arts - Economics
Ohio State University
Columbus, OH
12.2021
No Degree - Business Administration And Management
University of Mississippi
University, MS
GED -
London High School
London, OH
05.2015
Skills
Delegating Work
Opening and Closing Procedures
Scheduling and Coordinating
Coaching and Mentoring
Managing Operations and Efficiency
Supply Ordering
Cash Handling
POS Transactions
Inventory Control
Experience with Kronos and Taleo
Timeline
Shift Manager
Chipotle
09.2021 - Current
Club Security
Short North Food Hall
03.2019 - 07.2020
Front Line and Prep
Panera Bread
01.2019 - 06.2019
Painter
Madison County Painting
05.2018 - 01.2019
Bachelor of Arts - Economics
Ohio State University
No Degree - Business Administration And Management