Summary
Overview
Work History
Education
Skills
Accomplishments
REFERENCES
Timeline
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Garrett Link

Phoenix,AZ

Summary

Resilient Medical Device Representative offering 17 years of experience. Exceptional leader and teammate with demonstrated track record of success in Cardiac Rhythm Management and Left Atrial Appendage Occlusion Device Sales and Support. Circle of Excellence and Presidents Club winner. Most importantly, prioritizes being a strong mentor for new members of the team by motivating and teaching with a positive attitude focused on increased sales and market share. Willing to take on challenges at all times.

Overview

17
17
years of professional experience

Work History

Clinical Sales Specialist

Abbott Labs
Phoenix, AZ
04.2022 - Current
  • Exceeded sales goals, increased revenue and facilitated sales.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Successfully supported PFO implants in the greater Phoenix and Tucson area.
  • Trained on ICE and TEE imaging
  • Trained on prepping and implanting Amulet devices
  • Expanded my physician network in the Phoenix and Tucson marketplaces.

Direct Sales Representative

Abbott Labs/St. Jude Medical
06.2008 - 03.2022


  • Built 100% Market Share with high volume implanting EP starting in 2009 with consistent revenue ranging 2-3.5 Million with fluctuating ASPs.
  • Launched multiple innovative products including 1st RF pacemaker in 2009, first Quadripolar CS Lead in 2012, and first Bluetooth Cardiac Monitor Confirm RX in 2018.
  • Due to high volume and politics of my territory, I successfully managed and mentored 3-4 Technical Support Specialists at all times with 1 being promoted to Sales Rep in 2019.
  • Maintained 65% Market Share when EP split from my main account with clinical support staff. Did not have face to face interaction with customer for over 2 years but built and retained 1.3M account.
  • Secured 1st and only 100% Abbott Market Share ASC contract in 2018 and navigated operational activities such as billing, coding, reimbursement, and accounting.

Technical Support Specialist

St. Jude Medical
09.2006 - 06.2008
  • Provided support for entire Phoenix East and West CRM Sales Division with customer service, device clinics, case coverage, and taking call on weeknights and weekends.
  • Launched Merlin.net in 2008 with targeted accounts under supervision of sales reps.
  • Successfully performed Sales duties for large territory in January 2008 due to unexpected resignation of sales rep and health emergency for another. This led to my promotion to sales.

Education

Accelerated Cardiac Device Program Certification - Cardiac Rhythm Management

Arrhythmia Technologies Institute
Greenville, SC
06.2006

Bachelor of Science - Business Administration

Chapman University
Orange, CA
12.2005

Skills

  • Business growth and retention
  • Cardiac Rhythm Management expertise
  • Product sales and marketing
  • Service improvements
  • Interpretation of EKGs
  • Amulet device prep and implant techniques
  • Successful mentor
  • Strong relationships
  • Contract Negotiation
  • TEE Imaging
  • ICE Imaging
  • PFO Closure

Accomplishments

  • Circle of Excellence 2014: Total Sales of 5.7M with YOY Growth of 1.4M achieved through conversion of all CRT implants to Quad at Honor Health which was traditionally a MDT dominated account.
  • Presidents Club 2019: Total Sales of 4.8M with YOY Growth of 1.8M achieved through navigating between two competitive high Volume EPs. Had to get creative and manage 2 clinical reps in a supervisory role to help grow the new account to 1.3M without face to face interaction with one of the customers.
  • Converted #1 LAAO Implanter in the western US with over 300+ successful implants in 2022 and 2023 . This Implanter has developed into an Abbott KOL and generated 4.3M in revenue.

REFERENCES

Dr. Akash Makkar MD (Electrophysiology) - 502-298-9123

Dr. Rahul Doshi MD (Electrophysiology) - 949-338-5254

Doug Nock (Vice President of US Sales Impulse Dynamics) 949-784-9237

Greg Berglind (Regional Sales Director CRM at Abbott) - 480-522-5228

Chad Amato (Area Vice President CRM at Abbott) - 480-236-8620

Timeline

Clinical Sales Specialist

Abbott Labs
04.2022 - Current

Direct Sales Representative

Abbott Labs/St. Jude Medical
06.2008 - 03.2022

Technical Support Specialist

St. Jude Medical
09.2006 - 06.2008

Accelerated Cardiac Device Program Certification - Cardiac Rhythm Management

Arrhythmia Technologies Institute

Bachelor of Science - Business Administration

Chapman University

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