Garrett Long
Bremen,GA
Summary
Level three Service Technician at Liftone. Specialize in diagnostics, following procedures, taking on difficult jobs, working with customers on their wants, informing customers of their needs and building solid relationships to ensure continued service. Able to adapt to a changing work environment and learn new systems to get the best results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Level 3 Service Technician
Liftone
09.2023 - Current
- Adhered to safety protocols and policies to reduce workplace hazards.
- Evaluated systems according to predetermined checklist and noted issues.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Explained diagnostic findings to customers and outlined repair or service options.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Liaised with internal departments to optimize productivity and efficiency.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
Machinist/kitting
Alumalift
01.2021 - 09.2023
- Completed projects on time and under budget and maintained equipment and tools.
- Inspected completed parts to verify compliance with specifications and quality standards.
- Utilized micrometers and calipers to measure and verify precise tolerances.
- Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.
- Worked with team members to improve production processes and procedures.
- Inspected and measured machined parts for conformance to specified tolerances.
Roofing Foreman
Empire Roofing Corporation
01.2019 - 01.2021
- Managed roofing supplies, parts and equipment by ordering new materials to refill low inventory.
- Maintained job sites to meet company and federal safety regulations.
- Communicated effectively with team members, guiding crew in roof installations and repair work.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
- Prepared and submitted reports on job progress and safety conditions to upper management.
Yard Spotter
Metromont
01.2016 - 01.2019
- Operated yard truck to move empty and loaded trailers safely throughout yard.
Aemt
Puckett EMS
06.2013 - 01.2016
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Responded to 911 calls for medical emergencies.
Education
No Degree - Machinist
West Georgia Technical College
Carrollton, GA01-2019
No Degree - Advanced Emergency Medical Technician
Faithful Guardian Training Center
Temple, GA07-2013
High School Diploma -
South Paulding High School
Paulding County Ga05-2012
Skills
- Work order prioritization
- Time tracking
- Equipment inspection
- Scheduling and coordination
- Emergency response
- Warranty repair
- Hand tool expertise
- Service call response
- Client relationship management
- Hospitality and accommodation
- Inventory control
- Flexible and adaptable
- Troubleshooting and analysis
- OSHA requirements
- Customer service
- Punctual and reliable
- Diagnostics skill
Certification
- Telemetry Solution Specialist
- XN and XNL Lift Certifications
- I3 Electric Truck Certifications
- Fortis Truck Certifications
- Integrated Energy Solutions Specialist
- Counterbalance Product Specialist
- HY Sheild Expert Solution Specialist
- Osha 10
- Osha 30
Timeline
Level 3 Service Technician
Liftone
09.2023 - Current
Machinist/kitting
Alumalift
01.2021 - 09.2023
Roofing Foreman
Empire Roofing Corporation
01.2019 - 01.2021
Yard Spotter
Metromont
01.2016 - 01.2019
Aemt
Puckett EMS
06.2013 - 01.2016
No Degree - Machinist
West Georgia Technical College
No Degree - Advanced Emergency Medical Technician
Faithful Guardian Training Center
High School Diploma -
South Paulding High School
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