Garrett McLaughlin

Greeted and assisted customers on the sales floor by delivering the ultimate
experience and ensuring exemplary customer service.
• Worked on a team with 10 other fitness consultants to boost sales goals,
conversion and increase the amount of satisfied gym members. Sold memberships
via walk in leads or through e-leads on a CRM system.
• Advised members regarding the usage of gym equipment and overall health and fitness of themselves

• Increased parts sales by effectively recommending appropriate products to customers based on their specific needs.
• Managed inventory efficiently, ensuring optimal levels of in-stock items and minimizing backorders.
• Provided exceptional customer service, resulting in repeat business and positive word-of-mouth referrals.
• Developed strong relationships with suppliers, negotiating favorable pricing and delivery terms for the company.

• Increased customer satisfaction by addressing and resolving complaints in a timely manner.
• Enhanced company reputation by providing exceptional customer service and support.
• Streamlined internal processes for improved efficiency, reducing overall costs for the organization.
• Contributed to team sales goals by upselling products and services to customers.