Summary
Overview
Work History
Education
Skills
Awards and Honors
Timeline
Generic

Garrett O’Neil

Gouverneur,NY

Summary

Economics major currently attending Framingham State University, with 10+ years of work experience. Aiming to leverage a proven knowledge of customer service, communication, and inventory control skills to successfully fill any role at your company.

Seasoned Operations Manager and talented leader with 7+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and dutiful in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with a strategic approach.

Overview

16
16
years of professional experience

Work History

Operations Manager

Golf Galaxy
10.2020 - Current
  • Streamlined inventory management processes to enhance stock accuracy and reduce discrepancies.
  • Led teams to implement operational improvements, increasing efficiency in daily tasks.
  • Developed training programs for staff, improving onboarding and enhancing team performance.
  • Analyzed sales data to identify trends, informing strategic decisions for product placement and promotions.

Store Supervisor

Casper
01.2020 - 10.2020
  • Key holder for opening and closing the store
  • Had 3 sales associates under me to help and coach improvements
  • Led daily operations to ensure optimal store performance and customer satisfaction.

Stock/Sales associate

Champs Sports
03.2019 - 02.2020
  • Efficiently managed the stock room while also being an experienced seller on the sales floor
  • Trained and mentored new associates on company policies and sales techniques for improved performance.

Deli/Seafood Clerk

Roche Bros
10.2010 - 07.2019
  • Close both seafood and deli departments
  • Customer Service Booth
  • Dealt with the store’s money safe and handled all customer issues

Education

Bachelor's - Economics

Boston University
Boston, MA

Bachelor's - Economics

Framingham State University
Framingham, MA

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service

Awards and Honors

High School graduate with Honors

Timeline

Operations Manager

Golf Galaxy
10.2020 - Current

Store Supervisor

Casper
01.2020 - 10.2020

Stock/Sales associate

Champs Sports
03.2019 - 02.2020

Deli/Seafood Clerk

Roche Bros
10.2010 - 07.2019

Bachelor's - Economics

Boston University

Bachelor's - Economics

Framingham State University
Garrett O’Neil