Summary
Overview
Work History
Education
Skills
Timeline
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Garrett Poole

Loves Park,IL

Summary

Versatile professional with experience in customer service, inventory management, and technical operations. Skilled in educating clients, troubleshooting, and ensuring compliance with safety standards, while bringing a proven ability to work under pressure and deliver consistent, high-quality results.

Overview

10
10
years of professional experience

Work History

Budtender

The Happy Cannabis Company
02.2023 - 09.2025
  • Provided product recommendations based on customer needs and preferences, while educating customers on cannabis strains, consumption methods, and dosages
  • Ensured compliance with local laws, including verifying customer IDs, and maintaining accurate records
  • Managed inventory, restock products, and ensure proper labeling and storage.
  • Operated the POS system, processed transactions, and handled cash or digital payments
  • Maintained a clean, organized, and welcoming dispensary environment.
  • Stayed informed on cannabis trends, new products, and industry regulations.
  • Trained new budtenders on policies and procedures

Fabricator

AKD Controls
10.2022 - 01.2023
  • Worked with unique blueprints from various companies to construct electrical control panels and cabinets, from design phase to finished product
  • Drilled, tapped, and cut metal on a daily basis for various panels or cabinets to detailed customer specifications
  • Installed a wide range of electronical components on panels, while using independent judgement to modify wiring diagrams, as needed
  • Projects required precise measuring and planning, while working independently under tight deadlines

Clerk

Meijer
08.2022 - 10.2022
  • Managed inventory, ensuring that products were always stocked and displayed correctly
  • Handled money at cash register, doing multiple cash drops and deposits per day
  • Provided detail-oriented service to a wide range of customers
  • Researched and reported the prices of competing businesses in the market

Driver

Uber
02.2022 - 08.2022
  • Transporting passengers to their intended destinations safely and promptly
  • Efficiently managed time and schedule in order to maximize productivity
  • Developed social acumen by interacting with a diverse group of clientele on a daily basis

Customer Service Representative

Northern Illinois Wilbert Vault Company
12.2015 - 01.2022
  • Manufactured and installed concrete burial vaults at cemeteries across Northern IL
  • Coordinated with various funeral homes to set up graveside funeral services
  • Directed and coordinated large scale events (100+ people) on short notice
  • Frequently worked with heavy machinery (forklift, boom truck) and equipment 100+ pounds on a daily basis
  • Performed cremations and worked with biohazardous material

Radar Technician

United States Air Force
07.2018 - 03.2021
  • Performed maintenance on radar system of Boeing E-3 Sentry, consiting of mechanical, electrical, and data integration acivities
  • Strictly followed all Technical Orders to ensure proper maintenance procedures and safety regulations were upheld
  • Operated vehicles and equipment in a runway setting, closely following all flight regulations
  • Pinpointed critical flaws in complex systems using various troubleshooting techniques

Paint/Oil Department

Rockford Spring
06.2015 - 11.2015
  • Managed, controlled, and maintained daily operations of entire paint/oil section of the plant
  • Efficiently facilitated communications and cooperation between paint/oil and other departments
  • Played integral role in the consistent output of the finished product, while monitoring for quality standards

Education

Certificate of Training in Bomber/Special Avionics Radar Surveillance -

United States Air Force
Shepard AFB, TX
01.2019

Certificate of Training in Avionics Fundamentals -

United States Air Force
Shepard AFB, TX
11.2018

Certificate of Training in Basic Military Training -

United States Air Force
Lackland AFB, TX
08.2018

High School Diploma -

Harlem High School
Machesney Park, IL
12.2014

Skills

  • Customer service and client education
  • Inventory management and product knowledge expertise
  • Interdepartmental communication and teamwork
  • Conflict resolution and public speaking
  • Time management and organizational efficiency
  • Troubleshooting and problem resolution
  • Blueprint interpretation
  • Electrical control panel construction
  • Metalworking and fabrication
  • Installation of electronic components
  • Safety regulation adherence, and quality standards monitoring
  • Heavy machinery operation and manufacturing processes
  • Transportation and logistics

Timeline

Budtender

The Happy Cannabis Company
02.2023 - 09.2025

Fabricator

AKD Controls
10.2022 - 01.2023

Clerk

Meijer
08.2022 - 10.2022

Driver

Uber
02.2022 - 08.2022

Radar Technician

United States Air Force
07.2018 - 03.2021

Customer Service Representative

Northern Illinois Wilbert Vault Company
12.2015 - 01.2022

Paint/Oil Department

Rockford Spring
06.2015 - 11.2015

Certificate of Training in Bomber/Special Avionics Radar Surveillance -

United States Air Force

Certificate of Training in Avionics Fundamentals -

United States Air Force

Certificate of Training in Basic Military Training -

United States Air Force

High School Diploma -

Harlem High School