Summary
Overview
Work History
Education
Skills
Timeline
Generic

Garrett Stratton

College Station,TX

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

10
10
years of professional experience

Work History

Sales Associate

BCS Toyota
Bryan , TX
12.2019 - Current
  • Maintained knowledge of current promotions, options, warranties and financing.
  • Performed basic administrative duties such as filing documents, updating records and maintaining inventory logs.
  • Conducted test drives with prospective buyers to demonstrate vehicle performance.
  • Developed relationships with clients through follow-up calls and emails after sale was completed.
  • Identified opportunities for cross-selling other automotive products such as insurance policies or extended warranties.
  • Demonstrated car features and explained benefits to potential buyers.
  • Collected payment from customers in form of cash, checks or credit card payments.
  • Negotiated prices with customers to reach agreeable sales terms.
  • Organized dealership showroom displays to attractively showcase vehicles for sale.
  • Assisted in coordinating delivery of vehicles to customers.
  • Monitored competitor pricing strategies in order to adjust prices accordingly.
  • Greeted customers, answered questions and provided information about cars.
  • Prepared paperwork such as contracts and purchase agreements for customer signatures.
  • Provided exceptional customer service throughout the entire sales process.
  • Ensured all customer inquiries were promptly responded to in a courteous manner.
  • Regularly attended product training sessions to keep up-to-date on new models.
  • Kept track of sales data using computerized tracking systems or manual methods.
  • Generated leads by networking with other businesses, attending events or cold calling prospects.
  • Oversaw customer test drives and demonstrated standard and optional features.
  • Answered customer emails and telephone requests for information.
  • Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
  • Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
  • Filled out paperwork to register vehicles and complete sales.

Security Officer

International Electric and Security
College Station, TX
08.2016 - Current
  • Enforced access control measures in accordance with established procedures.
  • Confirmed visitor identification prior to granting entry into the building.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Checked for safety hazards and took corrective action when necessary.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Assisted with crowd control during large events held at the facility.
  • Assisted in the development and implementation of security policies and procedures.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Maintained accurate logs of all security related activities.

Soldier

U.S. Army Reserve Command
Huntsville, TX
01.2015 - 01.2021
  • Investigated complaints from military personnel regarding alleged violations of UCMJ or other regulations.
  • Conducted random checks of personnel identification cards for security purposes.
  • Performed inspections of work areas to ensure safety standards are met and maintained.
  • Enforced applicable laws, regulations, policies, procedures, and orders in accordance with the Uniform Code of Military Justice.
  • Supervised military police activities including patrol operations, traffic control points, and special events.
  • Provided crowd control during large public events or demonstrations.
  • Responded to emergency situations such as natural disasters or civil disturbances.
  • Conducted patrols of assigned areas on foot or by vehicle as needed.
  • Provided physical security and law enforcement services to military personnel, facilities, and resources.
  • Participated in daily briefings with senior command staff to discuss current operations and any new directives from higher headquarters.
  • Assisted in providing training for junior officers in areas such as use of force policy and proper investigative techniques.
  • Maintained weapons qualifications through regular firearms training exercises.
  • Directed and controlled crowds at base functions and organized and recorded facts to prepare incident reports.
  • Monitored and investigated suspicious persons, situations and unusual activities.
  • Conducted risk assessments and security surveys to identify vulnerabilities and recommend improvements.
  • Provided physical security for designated areas, including weapon storage facilities and sensitive information centers.
  • Inspected commercial shipments for compliance with import and export regulations.
  • Participated in training programs designed to increase knowledge about Customs policies and procedures.
  • Performed inspections of arriving and departing passengers, cargo and baggage to detect prohibited or restricted items.
  • Conducted searches of vehicles, vessels, aircrafts and containers for contraband.
  • Inspected cargo, baggage and personal articles entering or leaving U.S. for compliance with revenue laws and U.S. customs regulations.

Forklift Operator

McCoy's
Bryan, TX
08.2015 - 04.2018
  • Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
  • Followed standard work instructions accurately when picking, sorting, staging and scanning products.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Complied with safety regulations at all times while operating heavy machinery like forklifts.
  • Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
  • Loaded pallets onto trailers for shipment.
  • Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
  • Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
  • Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
  • Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
  • Reported any damages or malfunctions of equipment immediately to supervisor and manager.
  • Maintained current forklift training and certification as required by company policies.
  • Checked shipments for damaged or incorrect items.
  • Maintained yard appearance, keeping ground clean and clear.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.

Heavy Equipment Operator

Barrilleaux Inc.
Oakwood, TX
05.2014 - 11.2014
  • Followed safety protocols while operating machinery in order to avoid accidents or injuries.
  • Loaded and unloaded trucks with construction materials such as gravel, sand, and asphalt.
  • Managed daily operations of heavy equipment fleet, including troubleshooting and preventative maintenance.
  • Operated multiple pieces of heavy equipment in a safe and efficient manner to excavate land for construction projects.
  • Transported materials from one site to another using off-road vehicles.
  • Performed routine inspections on all heavy machinery prior to use.
  • Maintained detailed records of hours worked, materials used, and completed jobs.
  • Operated front end loader to move dirt and different base materials.
  • Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues.
  • Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
  • Kept equipment fueled and ready for immediate use to support scheduling demands.
  • Employed heavy equipment operation best practices resulting in minimal complaints or incidents.
  • Loaded and offloaded rocks, debris and other materials from heavy equipment.
  • Loaded and moved dirt, rocks, equipment and materials.

Education

High School Diploma -

A&M Consolidated High School
College Station, TX
05-2014

Skills

  • Business Development
  • Contract Preparation
  • Order Processing
  • Sales Development
  • Product Sales
  • Client Account Management
  • Payment Processing
  • Customer Needs Assessment
  • Inventory Control
  • Negotiation Tactics
  • Teamwork and Collaboration
  • Reliable and punctual
  • Sales expertise
  • Time Management
  • Merchandise Display
  • Problem-Solving
  • Sales Training

Timeline

Sales Associate

BCS Toyota
12.2019 - Current

Security Officer

International Electric and Security
08.2016 - Current

Forklift Operator

McCoy's
08.2015 - 04.2018

Soldier

U.S. Army Reserve Command
01.2015 - 01.2021

Heavy Equipment Operator

Barrilleaux Inc.
05.2014 - 11.2014

High School Diploma -

A&M Consolidated High School

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Garrett Stratton