Enthusiastic financial services professional who is highly effective at working with clients of all levels and backgrounds. Friendly and personable with adaptable approach.
Overview
8
8
years of professional experience
Work History
Financial Relationship Consultant
Regions Bank
07.2022 - Current
Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Informed clients of strategies for reducing debt and maximizing savings.
Customer Service Specialist
Complete Cleaners
04.2015 - 07.2022
I tracked company data in excel
Took payment information and other pertinent information such as addresses and phone numbers to place orders.
Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Education
Jefferson State Community College
Birmingham, AL
Skills
Identifying customer needs and providing services
Analyzing data to find opportunities
Proficient in providing excellent customer service in person and on the phone