Garrett Ziehe
Summary
Personable and dedicated customer service representative with extensive experience in the industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Manager
Texas State Tubes
San Marcos, Texas
03.2023 - 07.2026
- Provided leadership during times of organizational change or crisis situations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Developed workflows to streamline production processes and reduce delays.
- Supervised team members to ensure adherence to safety standards and procedures.
Event Assistant
Southern Star Events
Maxwell, Texas
03.2024 - 05.2026
- Executed on-site operations, troubleshooting issues to ensure seamless execution of events.
- Supported event setup and breakdown, streamlining processes for improved operational efficiency.
- Collaborated with team members to implement detailed timelines for successful event planning.
- Generated innovative ideas with colleagues for enhancing guest experience at future events.
- Delivered exceptional customer service throughout events, ensuring guest satisfaction and engagement.
Education
Bachelor of Science - Public Health
Texas State University
San Marcos, TX08-2026
Skills
- Operational reporting
- Complex problem solving
- Strategic thinking
- Relationship management
- Risk management
- Customer service excellence
- Effective communication
- Professional conduct
Timeline
Event Assistant
Southern Star Events
03.2024 - 05.2026
Manager
Texas State Tubes
03.2023 - 07.2026
Bachelor of Science - Public Health
Texas State University