Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Jail Administrator
United Sates Marshal Service
Cushing, OK
2023.12 - Current
Developed and implemented policies and procedures for the management of inmates in accordance with state and federal laws.
Ensured compliance with all applicable regulations, including those related to health, safety, security, and civil rights.
Supervised staff in maintaining order within the jail facility, enforcing rules and regulations, and providing services to inmates.
Managed the day-to-day operations of the jail facility including budgeting, scheduling, staffing levels, inmate classification systems, maintenance programs.
Coordinated with other departments to ensure proper care of inmates while in custody.
Conducted investigations into allegations of misconduct or violations of policy by staff or inmates.
Provided guidance on legal matters relating to incarceration issues such as habeas corpus petitions.
Prepared reports documenting activities at the jail facility such as incidents involving staff or inmates.
Oversaw training of new employees regarding policies and procedures related to their job duties.
Monitored security systems at the jail facility to ensure that they are operating properly and efficiently.
Evaluated existing practices for effectiveness and recommended changes where appropriate.
Maintained records on inmate population numbers, court orders, mandates pertaining to sentencing guidelines, programs available for inmates' rehabilitation purposes.
Served as a liaison between local government agencies and the jail facility.
Negotiated contracts with vendors supplying goods or services to the jail facility.
Responded promptly to complaints from staff members or inmates concerning operational issues or potential problems.
Assessed needs of inmates upon entry into the jail system and developed individualized plans for each one accordingly.
Reviewed requests from outside organizations seeking access to incarcerated individuals for research projects or other purposes.
Organized educational programs aimed at helping incarcerated individuals gain skills necessary for successful reintegration into society upon release from prison.
Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
Public Safety Officer
WakeMed Health
Raleigh, NC
2022.12 - 2023.11
Patrolled parking lots to ensure that vehicles were parked properly and that no unauthorized persons were present.
Prepared detailed incident reports following investigations.
Attended training sessions related to public safety issues such as first aid and CPR certification courses.
Communicated effectively via radio transmissions with other officers while patrolling assigned area.
Ensured compliance with safety regulations and policies by performing daily inspections of the facility.
Monitored traffic flow on campus, providing directions and responding to emergency situations as needed.
Provided security services for special events and responded to incidents involving alcohol or drugs.
Inspected buildings and grounds to detect signs of intrusion or vandalism.
Investigated suspicious activities, disturbances, thefts, or other criminal activity.
Conducted regular patrols of designated areas within the campus community.
Responded quickly to alarms, calls for assistance, emergencies, or reports of suspicious persons or activities.
Interacted professionally with students, faculty members, staff members, visitors, vendors and contractors in a courteous manner.
Maintained detailed records of all incidents reported including times, locations and descriptions of any suspects involved.
Performed first aid and CPR when necessary until medical personnel arrived on scene.
Evidence Recovery Team Member
United States Department of Justice, BOP
Butner, NC
2021.08 - 2022.11
Evaluated and marked crime scene areas and collected physical and biological evidence for processing
Reported results of investigations with written observations and photographs, and produced final reports
Maintained organized records of all information and material pertinent to open investigations
Secured evidence from crime scenes, bodies and secondary locations, carefully following sound evidentiary practices and chain of custody requirements
Examined crime scenes to obtain evidence for investigations
Created sketches of and took photographs at crime scenes
Examined latent fingerprint evidence using various chemicals
Recreated crime scenes to determine how gathered evidence fits together
Operated photographic and video equipment to document evidence of crime scenes.
AFGE Local 0408 Union Steward
United States Department of Justice, BOP
Butner, NC
2021.02 - 2022.11
Researched disciplinary and grievance issues and recommended optimal courses of action
Negotiated collective bargaining agreements on behalf of companies
Provided advice and interpretation of labor relations policies and agreements to enhance company positions
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
Motivated and encouraged team members to communicate more openly and constructively with each other
Taught frontline leadership how to improve labor and management interactions thereby reduce grievances and arbitration needs
Assessed risk levels associated with collective bargaining strategies.
Federal Correctional Officer
United States Department of Justice, BOP
Butner, NC
2019.09 - 2022.11
Serves as Introduction to Correctional Techniques Instructor
Serves on the Evidence Recovery Team (ERT)
Served as Union Steward for AFGE Local 0408 Union
Supervise activities of inmates
Inspect facilities to ensure that they meet security and safety standards
Maintained communications with staff and inmate body to maintain safe, effective prison environment
Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints
Performed warrant pick-ups and turnovers at other jails and prisons
Detected potential threats and quickly defused conflicts
Transported inmates to and from personal appointments, including medical and dental appointments, funerals, work details and court hearings.
Detention Deputy
Wayne County Sheriff's Office
Goldsboro, NC
2018.12 - 2019.09
Transported and escorted inmates to hospitals, court and other institutions
Exercised surveillance and control over numerous inmates
Performed searches of people, vehicles, mail items and dormitories
Fingerprinted and photographed incoming and released inmates
Inspected cells and conducted random searches of common areas
Detected potential threats and quickly defused conflicts
Maintained appropriate control, security and well-being over those detained
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates
Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities
Supervised inmates during day-to-day activities
Conducted investigations, drafted summaries and devised recommendations for HR Manager
Planned, implemented, and conducted training for new hires.
Correctional Officer II
North Carolina Department of Public Safety
Goldsboro, NC
2018.01 - 2018.11
Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints
Directed visitor sign-in, documenting processes and completing appropriate visitation logs
Observed and directed inmates during recreation, visits, telephone and shower time
Applied non-violent response tools and physical restraint during problematic situations
Performed warrant pick-ups and turnovers at other jails and prisons
Reviewed housing assignments and reassigned inmates to meet allocation and safety needs
Received property from incoming inmates, provided receipts and inspected items for contraband
Assisted in restraining violent and unruly inmates.
Grocery Stock Clerk
Harris Teeter
Goldsboro, NC
2017.05 - 2018.01
Checked shelves for damaged or expired items and promptly removed for disposal
Maintained neat, safe and orderly workspace to prevent accidents and injuries
Received incoming product deliveries and relocated to storage shelves, coolers, or bins
Lifted materials of varied weights on regular basis
Moved and rebuilt shelves, racks and displays to increase visibility of merchandise
Greeted customers and retrieved requested products to drive satisfaction
Faced products on shelves and displays to meet company policies
Replenished items to maintain stock availability
Minimized waste by keeping stock correctly rotated and implementing promotions for older products.
Clerical Assistant
Wayne Community College
Goldsboro, NC
2016.09 - 2017.03
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests
Kept Office records organized and supplies well-stocked for optimal team performance
Assisted team members with special projects by coordinating records and resources to meet expected requirements
Enhanced recordkeeping storage space and usability by reorganizing physical filing systems
Sorted and distributed employees mail with accuracy and filed specified mail
Oversaw project planning tasks, collaborating with Financial Aid Specialist to provide optimal coverage across operations areas
Supported office needs including taking messages, scanning documents and routing business correspondence
Automated Office operations while managing record tracking and data communications.
Education
Law Enforcement Certification - Basic Law Enforcement/Correctional Academy
Federal Law Enforcement Training Academy
Glynco, GA
2020-07
Office of Training and Standards - N.C State Correctional Officer Certification
NCDPS Training Academy
Greenville
2018-02
High School Diploma -
Charles B Aycock High School
Pikeville, NC
2016-06
Skills
Microsoft Office
First Aid/CPR
Public safety and security
Crime scene investigations
Investigative experience
Evidence collection
Defensive tactics training
Evidence collection and preservation
Crisis management
Human Resources
Conflict resolution tactics
Workshop and conference presentations
Public speaking
Curriculum planning and implementation
Response Orientation
Safety Procedures
Inmate Monitoring
Administration And Management Skills
Data Entry
Inmate Supervision
Budget Administration
Crisis Management
Program implementation
Vendor Relationship Management
Business Correspondence
Schedule Management
Administrative Management
Staff Scheduling
Contract Administration
Database Administration
Service Coordination
Policy Management
Certification
Basic Correctional Service Training
Gang Intelligence Training
CPR Training
Basic Law Enforcement Firearms Certified, USDOJ, BOP/NCDPS
OC (Less Lethal Ammunitions) Certified, NCDPS/Wayne County Sheriffs' Office
Incident Command System Certification, FEMA
Collateral Duties And Honors
Team Member, Evidence Recovery Team (ERT)
Union Steward, AFGE Local 0408 Union
Special Act Award
Instructor, ICT Phase 1
Timeline
Jail Administrator
United Sates Marshal Service
2023.12 - Current
Public Safety Officer
WakeMed Health
2022.12 - 2023.11
Evidence Recovery Team Member
United States Department of Justice, BOP
2021.08 - 2022.11
AFGE Local 0408 Union Steward
United States Department of Justice, BOP
2021.02 - 2022.11
Federal Correctional Officer
United States Department of Justice, BOP
2019.09 - 2022.11
Detention Deputy
Wayne County Sheriff's Office
2018.12 - 2019.09
Correctional Officer II
North Carolina Department of Public Safety
2018.01 - 2018.11
Grocery Stock Clerk
Harris Teeter
2017.05 - 2018.01
Clerical Assistant
Wayne Community College
2016.09 - 2017.03
Law Enforcement Certification - Basic Law Enforcement/Correctional Academy
Federal Law Enforcement Training Academy
Office of Training and Standards - N.C State Correctional Officer Certification
NCDPS Training Academy
High School Diploma -
Charles B Aycock High School
Basic Correctional Service Training
Gang Intelligence Training
CPR Training
Basic Law Enforcement Firearms Certified, USDOJ, BOP/NCDPS
OC (Less Lethal Ammunitions) Certified, NCDPS/Wayne County Sheriffs' Office
Incident Command System Certification, FEMA
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