Garrison Calcote
Arlington,TX
Summary
Dynamic professional with a proven track record at Chick-Fil-A, excelling in new hire training, customer service, and delivery service. Recognized for enhancing team productivity through effective mentorship and creative problem-solving. Skilled in planning and coordination, with a strong commitment to maintaining high safety standards and delivering exceptional guest experiences.
Overview
4
4
years of professional experience
Work History
Trainer
Chic-Fil-A
10.2021 - Current
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Lifeguard
Six Flags Hurricane Harbor
06.2023 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Bachelor of Arts - Game And Interactive Media Design
The University of Texas At Arlington
Arlington, TX05-2027
Skills
- Planning and coordination
- New hire training
- Public speaking
- Creative problem solving
- Customer service
- Teamwork and collaboration
- Attention to detail
Timeline
Lifeguard
Six Flags Hurricane Harbor
06.2023 - 09.2023
Trainer
Chic-Fil-A
10.2021 - Current
Bachelor of Arts - Game And Interactive Media Design
The University of Texas At Arlington
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