Results-driven Case Manager with expertise in problem-solving, communication, and collaboration. Proven ability to develop tailored care plans and coordinate community programs to enhance client support and outcomes.
Overview
10
10
years of professional experience
Work History
Case Manager
Lutheran Social Services of Illinois
Des Plaines, IL
01.2021 - 12.2025
Coordinated comprehensive care plans for clients, ensuring alignment with individual needs and goals.
Assessed client eligibility for services while maintaining compliance with organizational policies and regulations.
Collaborated with multidisciplinary teams to provide holistic support and resources to clients in crisis.
Established strong relationships with external agencies to enhance service coordination and resource availability.
Monitored client progress through regular follow-ups, adjusting care plans as necessary for optimal outcomes.
Eviction Coordinator
Cook County Sheriff's Department
Chicago, IL
05.2019 - 12.2019
Managed communication between tenants, landlords, and law enforcement agencies.
Developed and maintained case management databases for tracking eviction processes.
Conducted reviews of eviction documentation for accuracy and completeness.
Community Center Manager
Hinsdale Community House
Willowbrook, IL
01.2018 - 12.2018
Oversaw daily operations, ensuring efficient service delivery and community engagement.
Developed and implemented community programs to enhance participation and local outreach.
Managed budget allocations, optimizing resource use for various center activities.
Counselor
Maryville Academy
Des Plaines, IL
07.2015 - 11.2017
Developed individualized counseling plans to address client needs and goals.
Facilitated group therapy sessions to enhance communication and coping skills among participants.
Conducted assessments to evaluate client progress and adjust treatment strategies accordingly.
Collaborated with multidisciplinary teams to ensure comprehensive care for clients.