GARRY NEIL CULLA
Melrose Park,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Independent Delivery Contractor
Uber Eats/ Door Dash
03.2020 - Current
- Delivered food orders promptly, ensuring customer satisfaction and quality service.
- Navigated efficiently using GPS technology to optimize delivery routes.
- Managed multiple deliveries simultaneously while adhering to time constraints.
- Communicated effectively with customers regarding order status and any potential delays.
Restaurant Food Server
Gia Mia Italian Restaurant
08.2024 - 01.2025
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
Airport Ramp Agent
Envoy Air Inc An American Airlines Company Group
12.2020 - 08.2021
- Enhanced airport safety by conducting thorough inspections of aircraft and equipment prior to loading and unloading.
- Increased aircraft security by performing thorough checks of cargo holds, ensuring compliance with regulations.
- Improved communication between ramp agents and other airport personnel through the use of radio equipment, hand signals, and other forms of communication.
Restaurant Server / Team Leader
Vikings ,Norwegian,Regent, Resorts World Cruiseline
01.2004 - 06.2019
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Continuously updated knowledge on wine pairings, enabling expert recommendations for diverse clientele.
Education
Bachelor of Science - Hotel And Restaurant Management
Lyceum of The Philippines
Batangas City, Philippines04.2000
Skills
- Strong navigation skills
- Customer service skills
- Point of sale knowledge
- Airline operation and policies
- Hotel and Restaurant Management
Timeline
Restaurant Food Server
Gia Mia Italian Restaurant
08.2024 - 01.2025
Airport Ramp Agent
Envoy Air Inc An American Airlines Company Group
12.2020 - 08.2021
Independent Delivery Contractor
Uber Eats/ Door Dash
03.2020 - Current
Restaurant Server / Team Leader
Vikings ,Norwegian,Regent, Resorts World Cruiseline
01.2004 - 06.2019
Bachelor of Science - Hotel And Restaurant Management
Lyceum of The Philippines