Solid background in overseeing mailroom operations, with a strong focus on efficiency and accuracy. Skilled at managing teams, coordinating logistics and implementing process improvements. Known for exceptional organizational skills and commitment to customer service. Previous work has resulted in streamlined operations, improved team productivity, and high levels of internal client satisfaction.
Overview
10
10
years of professional experience
Work History
Mailroom Supervisor
Goldbelt Integrated Logistics Services
Chesapeake
12.2015 - Current
I currently provide technical and administrative support to rate and route mailing shipments and prepare required billing and documentation for daily operations of the mail room located at the Air Force Research Laboratory (AFRL) Rome, NY.
Ensured accurate logging and delivery of all registered and insured mail and packages, maintaining accountability.
Process, track, and distribute sensitive documents according to AFRL regulations.
Process and sort mail for intra and extra-agency deliveries.
Tracked and monitored outgoing packages using freight carriers like FedEx, UPS, and USPS to ensure timely delivery.
Assuring proper wrap of Secret documents and processing the necessary security forms to follow Government policy and procedure.
I perform daily scans on packages that appear suspicious and fill out hazard (HAZMAT) reports and present the report to the proper Government authority.
I consider carriers’ services and transit time and consolidate shipments when practical and conduct pre- and post-audits to ensure proper payment of shipments and ensure shipping documents are reviewed and checked for accuracy.
Prepared monthly reports, tracked expenditures, and recommended efficient methods for mail room operations in accordance with government regulations.
Achieved Exceptional ratings for mailroom operations each month over 20 years as mailroom Supervisor at Rome Laboratories and 10 years with GoldBelt Falcon LLC.
Ensured compliance with organizational policies in all mailroom activities.