Summary
Overview
Work History
Education
Skills
Timeline
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Ben Feldkamp

Ben Feldkamp

Naperville,USA

Summary

Enthusiastic professional with talents in ordering mailroom supplies and ensuring that mail is delivered on time. A proficient Mailroom Supervisor considered a dedicated, collaborative leader skilled in delegating daily tasks and managing special projects.

Overview

12
12
years of professional experience

Work History

Mailroom Supervisor

JP Morgan Chase
Downers Grove, IL
10.2018 - 06.2021
  • UDiagnosed machinery issues, which included paper jams and handled basic maintenance tasks.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Coordinated mailroom team's workflow, delegating tasks to all employees.
  • Verified proper distribution of incoming mail to correct individuals and departments.
  • Identified major problems when mailroom equipment malfunctioned and contacted [Job Title] for assistance.
  • Distributed mail on foot to residences and businesses, delivering to approximately [Number] customers per shift.
  • Weighed letters and packages and calculated costs based on classification, weight and destination.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Sold stamps to customers along route and counted back bills and change to avoid errors.
  • Used automated mail processing equipment to sort and collate mail.
  • Assisted customers in completing and submitting forms to update address or report lost and stolen mail.
  • Helped customers by carrying oversized parcels inside residences.
  • Worked with employee customers to understand needs and provide excellent service.
  • Used coordination and planning skills to achieve results according to schedule.
  • Used Microsoft Excel to keep track of inventory as well as invoice filing system

Administrative Assistant

Allant Group
Downers Grove, IL
10.2010 - 07.2018
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Executed record filing system to improve document organization and management.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Performed research to collect and record industry data.

IT Intern

Catamaran RX
Schaumburg, IL
10.2011 - 08.2013
  • Aided problem resolution measures and suggested patches and hardware, software and network troubleshooting alternatives.
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
  • Performed tests of functionality, security and performance of different workstations and devices.
  • Installed, modified and repaired software and hardware to resolve technical issues.
  • Handled computer system troubleshooting and provided technical support to entire team for computer operations.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.

Education

High School Diploma -

Naperville Central High School

Skills

Handling and sorting mail

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Timeline

Mailroom Supervisor

JP Morgan Chase
10.2018 - 06.2021

IT Intern

Catamaran RX
10.2011 - 08.2013

Administrative Assistant

Allant Group
10.2010 - 07.2018

High School Diploma -

Naperville Central High School

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Ben Feldkamp