Summary
Overview
Work History
Education
Skills
Certification
ADDITIONAL EXPERIENCE
Timeline
Generic
Gary Behl, CMBP

Gary Behl, CMBP

Medical Biller
National City,CA

Summary

Customer-focused and passionate nursing professional with 15+ years of expertise seeking to transition into remote medical billing role. Experience in healthcare and mental health settings, with knowledge of HIPAA compliance and patient privacy laws. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Highly proficient in resolving client issues through effective triage, providing health coaching, and case management. Skilled in communication and problem-solving, with a strong background in telephonic reviews and guidance. Committed to continuous improvement and adapting to new procedures to enhance customer satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Covid-19 Case Investigator

United Nursing International
San Diego, California
10.2021 - 04.2023
  • Recorded Covid-19 cases at San Diego County schools and affected contacts
  • Conducted thorough investigation and contact tracing for cases among students and staff
  • Provided guidance for families how to deal with Covid-19 cases in the home
  • Effectively managing and documenting over 50 cases weekly
  • Ensured accurate reporting and compliance with public health guidelines by collaborating with local health authorities, contributing to 25% increase in reported case resolution

Care Manager

Magellan Health Services, Inc
San Diego, CA
11.2011 - 02.2020
  • Triage Care Manager for mental health and substance abuse presentations, interviewing members and providers
  • Health Coach for Chronic Pain Management program
  • Health Coach for Behavioral Health Condition Management program with primary mental health and substance abuse diagnoses
  • Concurrent Review Case Manager for mental health and substance abuse treatment in various levels of care

Education

Master of Science - Gerontology

University of Southern California

Bachelor of Science - Nursing

University of Wisconsin

Skills

  • Active listening
  • Empathy
  • Communication
  • Problem-solving
  • Digital literacy
  • Teamwork

Certification

CMBP - Certified Medical Billing Professional.

Transcript Average – 95% with Honors – 60 Hours.

2025 - NAHAEC National Academy for Healthcare Administration Education & Certification.

ADDITIONAL EXPERIENCE

  • Concurrent Review Case Manager United Behavioral Health / Optum Behavioral Health - San Diego, CA
  • Case Manager Cigna Behavioral Health - Minneapolis, MN
  • Case Manager Managed Health Network - Los Angeles, CA

Timeline

Covid-19 Case Investigator

United Nursing International
10.2021 - 04.2023

Care Manager

Magellan Health Services, Inc
11.2011 - 02.2020

Master of Science - Gerontology

University of Southern California

Bachelor of Science - Nursing

University of Wisconsin

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