Summary
Overview
Work History
Education
Skills
Certification
Timeline
OperationsManager

Gary Grogran

Dallas,TX

Summary

Dynamic Operations Manager with a proven track record at Groco Coatings, excelling in team leadership and problem-solving. Spearheaded process improvements that boosted productivity and reduced costs. Cultivated strong vendor relationships, enhancing service quality. Committed to fostering a positive work environment, achieving higher employee retention through effective staff management and training initiatives.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Operations Manager

Groco Coatings
08.1992 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Interacted well with customers to build connections and nurture relationships.

Education

Master of Fine Arts -

University of Illinois At Urbana-Champaign
Champaign, IL
08-1992

Bachelor of Fine Arts -

Southern Methodist University
Dallas, TX

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Staff management
  • Warehouse operations

Certification

  • Certified to ship Hazmat Training - December 2023 - December 2026
  • LPG Forklift Certification - August 2023 - August 2026

Timeline

Operations Manager

Groco Coatings
08.1992 - Current

Master of Fine Arts -

University of Illinois At Urbana-Champaign

Bachelor of Fine Arts -

Southern Methodist University
Gary Grogran