Gary Heidemann
Twin Falls,ID
Summary
Dynamic results-driven banking professional with 8 years of banking experience and almost 2 decades of business management. With a proven track record of driving deposit growth, optimizing branch efficiency, and enhancing customer satisfaction. Adept at risk management, regulatory compliance, team development, and leveraging data-driven insights to improve operational performance. Passionate community leader with extensive volunteer experience in financial stewardship, nonprofit governance, and mentorship.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Owner
Absolutely Flowers Inc
07.2006 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Increased sales over 2300% in the first 5 years.
Branch Manager
First Federal Bank
07.2017 - 02.2025
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Hiring, training, and coaching up to 10 employees at a time.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Department Supervisor
The Home Depot
07.2010 - 04.2014
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of 10 employees, delegated tasks and held each employee accountable for completing assignments.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
Skills
- Customer relations
- Relationship building
- Verbal and written communication
- Project management
- Operations management
- Staff management
- Team oversight
- Staff hiring
- Business development
- Sales leadership
- Sales management
- Budget development
- Regulatory compliance
- Talent development
Certification
NMLS ID: 2645262
Notary Public
Timeline
Branch Manager
First Federal Bank
07.2017 - 02.2025
Department Supervisor
The Home Depot
07.2010 - 04.2014
Owner
Absolutely Flowers Inc
07.2006 - Current
NMLS ID: 2645262
Notary Public
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