Gary Johnson
Toledo,OH
Summary
My experience working with the visually impaired is both extensive and multi-faceted. From personal care and meal prep, to transportation and shopping duties. I have learned much over the years about how to properly assist people, and I enjoy it very much. It is a worthwhile service to provide.
Overview
50
50
years of professional experience
Work History
Customer Service Representative
Arise
Miramar, Fl
10.2022 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Provided customers with a first class customer service experience.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Did my best to satisfy the needs of as many customers as possible.
Experience Working With a Blind Friend
Friends For Over 30 Years
Toledo, OH
08.1976 - Current
- Assisted my friend with meals, locating items needed. Assisted with reading and identifying medications.
- Provided support in a myriad of ways with patience, and while upholding the self respect of my friend.
- Provided transportation and assistance with shopping for his needs.
- Giving support to the blind individual in general ways over the course of over 40 years.
Education
High School Diploma -
Sylvgania Northview High School
Sylvania, Ohio06.1979
Skills
- Account Updating
- Paperwork Processing
- Data Entry
- Scheduling
- Service Upselling
- Data Collection
Amateur Radio Extra class, first licensed 1978.
I have enjoyed communicating around the world with all types of people for the last 40 plus years. From morse code, to radioteletype, voice to slow scan television. I wouldn't trade it for anything.
Timeline
Customer Service Representative
Arise
10.2022 - Current
Experience Working With a Blind Friend
Friends For Over 30 Years
08.1976 - Current
High School Diploma -
Sylvgania Northview High School