Gary Krautmann
Fort Lee,New Jersey
Summary
Dedicated 911 Dispatcher offering 34 years of related experience. Familiar with managing emotions and staying clear-headed under pressure. Extensive training in a multitude of protocols.
Overview
35
35
years of professional experience
Work History
Public Safety Telecommunicator
Borough Of Fort Lee
01.1989 - Current
- Followed established protocols for professional handling of emergency situations.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Answered calls from automatic routing system and took basic information from callers.
- Provided on-the-job training and coaching to develop new dispatchers.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
Education
High School Diploma -
Fort Lee High School
Fort Lee, NJ06.1982
Skills
- Dispatcher Monitoring
- National Crime Information Center (NCIC)
- Call Prioritization
- Emergency Medical Dispatching
- Ems Dispatch
- National Law Enforcement Telecommunications System (NLETS)
- Data Systems
- System Maintenance
Languages
German
Native or Bilingual
Firefighter of 42yrs. and Past 2-Time Fire Chief of the Fort Lee, NJ Fire Department
December 1982 Joined to Fort Lee Volunteer Fire Department Engine/Rescue Co. 2
1984 - 1992 Became an Engineer of Fire Co. 2, Responsible for general care & light maintenance of equipment & apparatus
1993 - 1994 Lieutenant of Engine / Rescue Co. 2
1995 - 1997 Captain of Engine / Rescue Co. 2
1998 Battalion Chief of the Fort Lee Fire Department
1999 Deputy Chief of the Fort Lee Fire Department
2000 Fire Chief of the Fort Lee Fire Department
2011-2013 Captain of Engine / Rescue Co. 2
2014 Battalion Chief of the Fort Lee Fire Department
2015 Deputy Chief of the Fort Lee Fire Department
2016 Fire Chief of the Fort Lee Fire Department
2017 - Present Vice President of Engine/Rescue Co. #2
Timeline
Public Safety Telecommunicator
Borough Of Fort Lee
01.1989 - Current
High School Diploma -
Fort Lee High School
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