Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Fulcrum Lifting
07.2024 - 12.2024
Responded to customer requests for products, services, and company information.
Warehouse /Delivery Driver
Nichols Electric Supply
04.2021 - 07.2024
Supported warehouse operations through accurate record-keeping, reporting discrepancies, and ensuring proper stock rotation.
Handled fragile items carefully during loading/unloading processes to minimize damage or loss of product quality.
Demonstrated strong organizational skills in loading and unloading cargo in a safe and secure manner.
Purchasing/Buyer
Electronics Research,Inc.
01.2019 - 03.2021
Ensured continuity of supply by maintaining accurate records of inventory levels, purchase orders, deliveries, and returns.
Successfully resolved disputes with suppliers regarding pricing, delivery schedules, or product quality issues, maintaining professional relationships while protecting the interests of the organization.
Managed a diverse portfolio of suppliers, fostering strong relationships to negotiate better pricing and terms.
Warehouse Worker
Evansville Welding Supply
05.2016 - 01.2019
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as 60 pounds.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.