Gary McDermott
Summary
Dynamic employee experienced in restaurants and grocery stores. Engaging communicator with exceptional customer service, inventory management, and food-handling skills. Skilled in memorization and order accuracy.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Server Trainer
Trattoria On Main
Monroe, North Carolina
03.2026 - Current
- Demonstrates proper food handling and safety procedures to staff.
- Monitored dining area for cleanliness and guest satisfaction.
- Provided exceptional service to a high volume of daily customers.
- Educated waiters on menu, memorization strategies and how to convey information clearly.
Front of House Manager
Main Street Bistro
Monroe, NC
11.2024 - 03.2026
- Trained and supervised staff on customer service standards.
- Coordinated dining room reservations and guest seating arrangements.
- Handled guest inquiries and resolved issues promptly.
- Monitored inventory levels of supplies and placed orders as needed.
- Performed daily opening and closing duties, such as setting up registers, and counting money.
Retail Associate
Aldi
Indian Trail, North Carolina
10.2023 - 05.2024
- Assisted customers with product selection and inquiries.
- Operated cash register and processed transactions efficiently.
- Trained new associates on store policies and procedures.
- Collaborated with team members to meet daily operational goals.
- Stocked shelves and maintained organized merchandise displays.
- Monitored inventory levels and reported shortages to management.
- Ensured cleanliness and safety of shopping environment.
Skills
- Food safety compliance
- Sanitation standards
- POS system proficiency
- Staff scheduling
- Employee training
- Effective communication
- Customer service
- Company policies
- Effective time management
Certification
- ServSafe Manager
- CPR Certification
Timeline
Server Trainer
Trattoria On Main
03.2026 - Current
Front of House Manager
Main Street Bistro
11.2024 - 03.2026
Retail Associate
Aldi
10.2023 - 05.2024