Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Latonya Holmes

Chicago,IL
Latonya Holmes

Summary

Dynamic Server Trainer at Red Lobster with expertise in wine service and employee mentoring. Successfully onboarded new servers, enhancing their menu memorization and performance strategies. Committed to food safety compliance and high-quality dining experiences, ensuring order accuracy and effective upselling in a fast-paced environment.

Overview

4
years of professional experience

Work History

Red Lobster

Server Trainer
05.2019 - 10.2023

Job overview

  • Assisted in new server onboarding and orientation to cultivate seamless transitions.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Monitored new server performance and offered continuous support throughout training period.

Education

Triton College
River Grove, IL

None from Criminal Justice

University Overview

Skills

  • Wine service
  • Food spoilage prevention
  • Buffet setup and takedown
  • Food safety oversight
  • Food and beverage pairings
  • POS system proficiency
  • Item upselling
  • Food running skills
  • Tableside service
  • Employee mentoring
  • Order accuracy
  • Menu presentation
  • High volume dining
  • Wine pairing
  • Menu memorization
  • Food quality standards
  • Food safety compliance
  • Check payment processing
  • New employee mentoring
  • Dining customer service
  • Menu offerings
  • Special dietary requirements
  • Exceptional communication
  • Food station setup

Timeline

Server Trainer
Red Lobster
05.2019 - 10.2023
Triton College
None from Criminal Justice