Gary Miller
Upland,IN
Summary
Dynamic leader with a proven track record at Gandb Components, enhancing team productivity and customer satisfaction through effective staff management and operations optimization. Skilled in project management and employee motivation, I excel in high-pressure environments, driving strategic goals with a focus on results. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
18
18
years of professional experience
Work History
Supervisor
Gandb Components
Upland, IN
03.2016 - 01.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Manager
99 Restaurants
Topsham, ME
04.2011 - 06.2016
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Soldier
US Army
Fayetteville, NC
06.2006 - 12.2011
- Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
- Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Secured and protected military property, assets, and personnel.
Education
Core-40 - General Studies
Eastbrook High School
Marion, IN05.2006
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Inventory Control
- Staff Development
- Processes and procedures
- Operations Management
- Project Management
Timeline
Supervisor
Gandb Components
03.2016 - 01.2024
Manager
99 Restaurants
04.2011 - 06.2016
Soldier
US Army
06.2006 - 12.2011
Core-40 - General Studies
Eastbrook High School