Results-driven professional with expertise in customer relations and small business operations. Proven ability to enhance service quality and optimize processes, leading to improved customer satisfaction and increased brand visibility.
Overview
52
52
years of professional experience
Work History
Owner
Dickeys Barbecue Pit
108 Lacey Road Whiying Nj
06.2019 - 02.2026
Oversaw daily operations, ensuring compliance with health and safety regulations.
Developed and implemented marketing strategies to boost local brand awareness.
Managed inventory levels, optimizing supply chain processes to reduce waste.
Trained and mentored staff on customer service excellence and food preparation standards.
Enhanced company reputation by consistently delivering exceptional service quality to customers.
Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
Nuclear Chemist
Public Service Electric and Gas Company, PSE&G, IBEW
Salem ,NJ
03.1983 - 10.2018
Conducted chemical analyses to ensure compliance with safety and environmental regulations.
Collaborated with cross-functional teams to troubleshoot and resolve complex chemical issues.
Performed technical laboratory functions in compliance with regulatory agencies and safety requirements.
Maintained organized, safe and efficient laboratory environment to minimize accidents and prevent cross contamination.
Established quality control measures for instrumentation and monitored data quality to operate instrument with control limits.
Assembly Line Production Worker
Western Electric Co
Union, NJ
03.1977 - 1982
Operated assembly line machinery to ensure efficient production flow.
Assembled components according to specifications and quality standards.
Conducted routine inspections of products for defects and inconsistencies.
Collaborated with team members to maintain a clean and organized workspace.
Adhered to safety protocols while handling tools and equipment on the line.
Contributed to overall team success by meeting daily production targets consistently.
Airmen
US Navy
Norfolk, VA
07.1974 - 09.1976
Operated and maintained advanced navigation systems for tactical missions.
Conducted routine inspections on aircraft to ensure operational readiness.
Assisted in the execution of training exercises to enhance team performance.
Collaborated with cross-functional teams to improve mission planning efficiency.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Frank H. Morrell
Irvington, NJ
06-1974
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Staff hiring
Business launch
Employee development
Timeline
Owner
Dickeys Barbecue Pit
06.2019 - 02.2026
Nuclear Chemist
Public Service Electric and Gas Company, PSE&G, IBEW