Gary Opiolla
Summary
Works well in a team environment
self motivated/ hard working
repeated top performer
can do spirit/ great attitude
likes a challenge/ enjoys solving problems
Overview
17
17
years of professional experience
Work History
Service advisor
Delamo Motorsports
Redondo beach, California
07.2013 - 09.2016
Setting, confirming and preparing for appointments with customers to expedite their service experienceGreeting customers in a timely and friendly mannerDetermining vehicle needs based on customer information and a vehicle walk-aroundUsing a consultative selling process to assist customers in planning for on-going required maintenance of their vehicleProducing repair orders for customers with full transparency including cost and time estimatesCommunicating frequently with Technicians and Parts Associates to ensure timely completion of workFollow-up with customers on the status of their vehicle, based on how the Customer wants to be informedCreating a great vehicle delivery experience for the CustomerFollowing up with Customers to ensure satisfactionSetting and achieving targeted sales goalsGaining superior product knowledge to effectively help Customers with service maintenance requirements and warranty informationProviding an exceptional customer experience to drive loyalty
Service advisor
Chaparral Motorsports
SAN BERNARDINO, California
03.2005 - 02.2010
Setting, confirming and preparing for appointments with customers to expedite their service experienceGreeting customers in a timely and friendly mannerDetermining vehicle needs based on customer information and a vehicle walk-aroundUsing a consultative selling process to assist customers in planning for on-going required maintenance of their vehicleProducing repair orders for customers with full transparency including cost and time estimatesCommunicating frequently with Technicians and Parts Associates to ensure timely completion of workFollow-up with customers on the status of their vehicle, based on how the Customer wants to be informedCreating a great vehicle delivery experience for the CustomerFollowing up with Customers to ensure satisfactionSetting and achieving targeted sales goalsGaining superior product knowledge to effectively help Customers with service maintenance requirements and warranty informationProviding an exceptional customer experience to drive loyalty
Assistant
Denton racing
Ontario, California
09.1999 - 09.2002
Packing and shipping items as requested. Assisting with minor assembly.
Education
GED - undefined
Don Antonio lugo
2000
Skills
Motorcycle mechanics institute
yamaha certified
honda certified
suzuki service advisor certified
Timeline
Service advisor
Delamo Motorsports
07.2013 - 09.2016
Service advisor
Chaparral Motorsports
03.2005 - 02.2010
Assistant
Denton racing
09.1999 - 09.2002
GED - undefined
Don Antonio lugo
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