Gary Pennock

Inside Sales and Fäbrication

• Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
• Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and crossselling.
• Prepared and submitted reports to keep management informed of sales activities and progress.
• Developed and implemented sales strategies to increase customer loyalty and retention.
• Set up new accounts, established customer credit and set up payment methods.
• Implemented innovative sales strategies to break into new markets, growing overall company revenue and expanding client base.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Kept detailed records of daily activities through online customer database.