Gary Rosenthal
Lebanon,TN
Overview
8
8
years of professional experience
1
1
Certification
Work History
Performance Programs Manager
Asurion
Nashville, TN
08.2022 - Current
- Grew performance compensation programs to ~$80M annually across multiple International locales affecting ~8000 headcount (US / CAN / COL / PHL)
- Completed ION training for Lean Six Sigma Green Belt certification, resulting in a project worth $2.5M in annual efficiency cost savings
- Led team-wide transformation efforts and grew Power Platform skills, driving up accuracy YoY and adoption of ~30 Legacy models into the production pipeline
- Fostered positive and inclusive team culture through DEI efforts and helped start a quarterly team volunteer event at local Community Resource Center
- Consistently ranked in top 15% on annual performance reviews
Sr. Performance Programs Analyst
Asurion
Nashville, TN
08.2021 - 08.2022
- Responsible for curation and transformation of performance data into a useable format for incentive calculation and payout
- Started a weekly learning session "Code Review" to help crowd-think solutions to issues and help upskill our team, from analyst up through director
- Created team's first end-to-end Pay dashboard, combining end user visualization of pay and internal admin view for efficient pay processing
- Partnered cross-functionally to adopt security standards for PII for pay data
Performance Programs Analyst
Asurion
Nashville, TN
03.2020 - 08.2021
- Processed ~$30M annually in incentives for PPX population
- Stood up new processes and procedures to tie pay automation to job profiles
Call Center Supervisor
Asurion
Las Vegas, NV
09.2017 - 03.2020
- Recipient of "Coach of the Quarter - Q2 2019" award for excellence in team results and reporting
- Created an all-in-one solution for frontline Coaches to efficiently analyze survey results for Coaching sessions
Skills
- Atlassian product suite administration
- SQL proficiency
- Power Platform (Power Query, Power Automate, Power BI, Dataverse)
- Programming languages (VB/VBA, HTML/CSS)
- Workforce management systems
- Performance management strategies
- Data analysis techniques
- Process improvement methodologies
- Project management skills
- Cross-functional collaboration
- Payroll administration knowledge
- Statistical analysis methods
- Team building initiatives
- Communication skills
- Automation strategies
Certification
- Asurion EDL Green Belt Certified
- Lean Six Sigma - Green Belt (University of Tennessee - Knoxville)
- Microsoft Office User Specialist Master Certification (MOUS)
Timeline
Performance Programs Manager
Asurion
08.2022 - Current
Sr. Performance Programs Analyst
Asurion
08.2021 - 08.2022
Performance Programs Analyst
Asurion
03.2020 - 08.2021
Call Center Supervisor
Asurion
09.2017 - 03.2020